Lutz residents · Florida telehealth (video)

Online Psychiatrist for Lutz, FL residents

Psychiatry by secure video for Lutz residents, with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Anna Stouffer, PMHNP-BCMargot Krahn, PMHNP-BC

You’ll see Anna Stouffer, PMHNP-BC, Margot Krahn, PMHNP-BC.

Prefer a call first?

Request a visit

Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Quick answer

Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC see Lutz residents by secure Florida telehealth from our Wesley Chapel office, usually within the week. If you would rather be seen in person, our Wesley Chapel office is about 15 minutes from Lutz. Ascend has no Lutz office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Choose your clinician

Pick a clinician and book a time that works for you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Lutz.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. Your first evaluation

    A full psychiatric evaluation by video: your history, your symptoms, what you have already tried and what you want to change.

  4. Follow-ups by video

    If medication is part of the plan, the prescription is sent electronically to the pharmacy you choose, and video follow-ups check how it is working and adjust it with you.

Where Lutz patients are seen

Most Lutz patients choose video. If you would rather sit in the room, our Wesley Chapel office is about 15 minutes away.

Recommended for Lutz

By video, from home

  • Skip the drive: Wesley Chapel is about 15 minutes from Lutz
  • The same psychiatry team that sees patients in Wesley Chapel
  • For Florida residents, on a phone or laptop

Serving Lutz, Hillsborough and Pasco Counties

  • 33548
  • 33549
  • 33558
  • 33559
Ascend Mind and Body Wesley Chapel office

Prefer in person?

Our Wesley Chapel office

Ascend Mind and Body of Wesley Chapel
27724 Cashford Cir Ste 102
Wesley Chapel, FL 33544

About 15 min from Lutz by car via FL-54 E and FL-56 E, outside rush hour

(813) 670-3005

Hillsborough Lutz or Pasco Lutz: what changes for your psychiatric care

Lutz does not sit neatly inside one county. The Census place is in Hillsborough, but the Lutz ZIP codes 33548, 33549, 33558 and 33559 run north across the county line to SR 54, an area residents call Pasco Lutz. For psychiatry the line makes no difference: Anna Stouffer, PMHNP-BC and Margot Krahn, PMHNP-BC are licensed statewide and work with you the same way on either side. Margot also sees children and teens 5 to 17 through child and teen psychiatry for Lutz, and adults 60 and older through geriatric psychiatry for Lutz.

The in-person option is close by. Our Wesley Chapel office, 27724 Cashford Cir Ste 102, is about 15 minutes from Lutz via FL-54 E and FL-56 E, measured in Google Maps outside rush hour. It is open Monday to Friday, 9:00 AM to 5:00 PM, with free parking in the office complex lot, and a first evaluation in the room followed by video check-ins is a normal pattern from here. If your weekday runs down Dale Mabry, the Veterans Expressway or I-275, a video follow-up taken from home before you leave keeps the commute out of it.

Where the county line does matter is local help:

  • Crisis teams for young people: 988 works on both sides, by call or text. Hillsborough County's Mobile Response Team is run by Ibis Healthcare; on the Pasco side, Central Florida Behavioral Health Network lists BayCare Behavioral Health.
  • Emergency departments: no hospital sits inside the Census boundaries of Lutz. BayCare St. Joseph's Hospital-North on Van Dyke Rd carries a Lutz mailing address, and AdventHealth Tampa on Fletcher Ave has a dedicated pediatric ER, which AdventHealth describes as the only one in North Hillsborough and East Pasco. For immediate danger, call 911.
  • Lab draws: Quest, on Pointe Village Dr, and Labcorp, on Wesley Chapel Blvd, each have a location with a Lutz address on the Pasco side. For Hillsborough-side households, the nearest listed sites are on North Dale Mabry Hwy in Tampa.

The hospitals, labs and crisis teams above are independent of Ascend Mind and Body. When you are ready, use the booking form or ask for a callback, and tell the coordinator whether you would like the first visit by video or in the room in Wesley Chapel.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (813) 670-3005 or read how insurance works here.

Psychiatry for Lutz residents, in depth

The longer answers, one topic at a time.

What telehealth psychiatry cannot do, stated plainly

Most of what outpatient psychiatry consists of works as well on video as it does in a room, and the American Psychiatric Association has said so about telehealth for medication management. That is a real finding and it is also not a blank check. There is a short list of things this format genuinely cannot do, and you should know it before you book rather than discover it in week three.

It cannot examine you. No blood pressure, no reflexes, no thyroid palpated, no look at a tremor from close range. Several psychiatric medications interact with blood pressure, weight, and metabolic markers, so where monitoring is needed the orders go to a lab and a reading gets taken somewhere physical. It cannot draw blood. It cannot check a lithium level or a metabolic panel by looking at you, which is why some regimens carry a standing lab schedule that has to be honoured for the prescribing to continue.

It cannot start a controlled substance without regard to federal rules. Stimulant prescribing for ADHD has been governed by rules that shifted several times since 2023 and may shift again; whether an in-person evaluation comes before that prescription is decided case by case under current federal and Florida rules, and you will be told which track applies to you before you book rather than after. It also cannot function as crisis care. A scheduled appointment is not an emergency service, and a video window is a poor place to manage acute danger. If someone is at immediate risk, that is 911, or 988 for the Suicide and Crisis Lifeline, right now rather than at the next opening.

And it cannot substitute for a higher level of care. Active psychosis, substance use requiring medically supervised withdrawal, an eating disorder needing medical monitoring, or a situation where someone cannot be kept safe as an outpatient all belong in settings built for them. Saying so is not an attempt to shed difficult patients; it is the difference between a practice that knows its edges and one that finds out where they were the hard way. Where your situation falls outside what we can do well, you will be told that directly, along with a specific suggestion for where to go instead.

The visits that genuinely benefit from being in a room

Here is the honest sorting, because a practice that owns offices has no reason to oversell the screen.

The clearest case is a first stimulant prescription for ADHD. Under current DEA and Florida telehealth-prescribing rules, which have been revised several times since 2023 and may move again, whether a controlled-substance prescription for ADHD needs an in-person evaluation first is decided case by case. For Lutz patients, our Wesley Chapel office at 27724 Cashford Circle, Suite 102 is where Ascend offers in-person psychiatry. Once that in-person evaluation has occurred, ongoing telehealth follow-ups are usually permitted, so the room requirement is generally a single visit rather than a standing commitment. You will be told which side of the rule your situation falls on before you book anything.

Preference is the other legitimate reason. Some patients simply talk more freely across a desk than a webcam, and nothing about this model argues with them; the Wesley Chapel office exists precisely so that choosing Ascend never means choosing a format you dislike. A day of work calls can leave a person allergic to one more screen, and pretending that reaction away would be silly. Anything requiring hands-on evaluation belongs in an office by definition, and the Wesley Chapel office keeps that door open. What does not require a room, most initials, most follow-ups, most dose adjustments, stays on video where the schedule is faster and the no-show math is kinder.

The conditions on Anna's and Margot's schedules

Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC, board-certified Psychiatric Mental Health Nurse Practitioners licensed in Florida who both prescribe, see Lutz patients by telehealth, and the clinician who starts your care is the one you see at every visit rather than a rotation. Their adult outpatient practice covers depression across its presentations, major depressive disorder, persistent depressive disorder, postpartum and seasonal patterns, and depression that has already outlasted one or two antidepressant trials. It covers the anxiety disorders: generalized anxiety, panic, social anxiety, health anxiety. Adult ADHD runs from diagnosis through medication initiation and ongoing management, inside the stimulant rules described above. Bipolar I and Bipolar II are managed with mood stabilization and hypomania workups, PTSD prescribing sits within a broader trauma treatment plan often coordinated with a trauma-focused therapist, and OCD care typically means medication adjuncts to ERP-based therapy.

None of that list is an invitation to self-diagnose off a web page. Symptoms shared across these conditions are the rule, and sorting yours belongs to a 60-minute evaluation with a prescriber, which is precisely what the first appointment is.

The exclusions are stated just as plainly. Our psychiatry service does not manage active substance use disorders requiring detox or MAT-only care, active psychosis, or eating disorders needing a higher level of care. Children and teens are seen through our child and adolescent psychiatry service. If that describes your situation, the call still helps: you get directed toward the right level of care instead of an appointment that would not serve you.

The first evaluation and everything after

Your initial runs 60 minutes on video, which is longer than many Lutz residents have ever had with any prescriber, and the length is the point. The preparation is done from home: intake forms online, plus a gathered list of current medications including over-the-counter items, past psychiatric medications, and any previous diagnoses. Your prescriber spends the hour on your current symptoms, medical history, family psychiatric history, treatment you have already tried, and what you want out of this, then lays the plan out in plain language, the medication recommended and why, the side effects worth watching, and the honest timeline, which for most psychiatric medications is measured in weeks. A new prescription is at your pharmacy electronically before the visit ends.

A frank word about that first medication trial, because pages like this usually skip it. Sometimes the first choice works well. Often it needs a dose adjustment. In some cases the honest verdict at week six is that a different medication deserves the slot, and that is not failure, it is the process working as designed. Psychiatric prescribing is closer to fitting than to dispensing; the fit improves because someone is checking it against your reports, which is the entire argument for follow-ups with a clinician who remembers the last three.

Follow-ups are 30 minutes, first at 4 to 6 weeks, then every 1 to 3 months once stable, adjusted to the medication and to how you are actually doing. Access holds at the front too: most new patients book the initial within one week, cancellation slots open regularly, and a call to (813) 670-3005 gets you the next opening. What no honest clinic can do is guarantee the outcome of any medication trial, and this page will not pretend otherwise; the offer is a fast start, close monitoring, and a clinician who explains the reasoning.

A year of medication management, sketched honestly

It helps to see the longitudinal shape of this care before signing up for it, because medication management is a subscription of attention, not a transaction. Month one is the evaluation and, where appropriate, a starting prescription. Weeks four through six bring the first judgment call: working, partly working, or wrong tool, each of which has a next move. The middle months are usually quieter, a 30-minute check-in every 1 to 3 months, dose nudges when the evidence asks for them, refills flowing to your pharmacy without extra appointments.

Then life interrupts, because it does. A new job, a loss, a pregnancy, an illness that scrambles sleep, and the plan that was working needs another look. This is where keeping one prescriber and the nearby Wesley Chapel office both earn their place: your prescriber already knows your baseline, and if a situation calls for being seen in a room, Wesley Chapel is a 15-minute errand rather than a referral elsewhere. Some patients eventually raise the question of tapering off entirely, and that conversation is welcome too, handled gradually and on evidence rather than on a whim in either direction.

Coverage and the callback

Everything financial is stated qualitatively here and specifically by phone. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Insurance questions go to our care team, who confirm your coverage with you before your first visit. Current self-pay rates come from our team when they call you back, or at (813) 670-3005.

Therapy pairs naturally with medication when the plan calls for it. The split-treatment arrangement, psychiatry with Anna or Margot and talk therapy with a separate clinician, is standard practice, coordinated with your written consent, and Ascend's therapy team serves Lutz by Florida telehealth. For neighbors comparing options nearby, the Wesley Chapel page covers in-person psychiatry and Land O' Lakes has its own telehealth page.

Crisis resources, before anything else on the calendar

Routine psychiatric care lives on a schedule; a crisis does not. When something can wait but should not wait until the next visit, the office line at (813) 670-3005 routes non-emergency clinical messages to your prescriber or a covering clinician. That covers the middle ground people are often unsure about: a side effect that seems wrong, a refill that did not arrive, a week that is sliding in a direction you do not like but where you remain safe. When it cannot wait at all: 911 for immediate danger, and 988 by call or text for the Suicide & Crisis Lifeline, answered 24 hours a day, 7 days a week.

Also see our nearby psychiatry options

Looking for in-person care, or comparing across the Hillsborough / Pasco line?

If you need talk therapy alongside medication, our therapy team serves Lutz via Florida telehealth: talk therapy in Lutz.

Sources

Common questions

Where do Lutz patients go for in-person psychiatry, and what are the office hours?

Ascend Mind and Body has no Lutz office. In-person psychiatry visits are at the Wesley Chapel office, 27724 Cashford Cir Ste 102, about 15 minutes from Lutz via FL-54 and FL-56 outside rush hour, open Monday to Friday, 9:00 AM to 5:00 PM, with free parking. Because the drive is short, you can choose a first evaluation in the room and follow-ups by video, or keep every visit on video from home. Either way, you need to be in Florida for any visit done by video.

Does it matter for my prescriber whether I live on the Hillsborough or Pasco side of Lutz?

Not at all. Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC, are licensed for all of Florida, and whichever one completes your first evaluation stays with you for each follow-up regardless of the county on your address. The county only changes local resources, such as the youth crisis team, the NAMI affiliate and the school district. Moving across the county line, or farther, does not change who manages your medication.

Since Wesley Chapel is close to Lutz, can my ADHD evaluation be done in person?

Yes, if you prefer. No medication is chosen in advance; it depends on what the evaluation shows, and non-stimulant options exist for some adults. Controlled medications carry an extra step under current DEA and Florida rules, typically an in-person evaluation before they can be prescribed. From Lutz, that visit is about 15 minutes away at the Wesley Chapel office, and follow-ups afterward are usually allowed by video.

How soon can a Lutz resident get a first psychiatry appointment?

Most new patients schedule the initial evaluation within a week. Cancellations open up regularly, and calling the psychiatry line early in the day is the easiest way to catch one. Lutz residents have one more lever: because the Wesley Chapel office is only about 15 minutes away, you can tell the coordinator you are open to either format and take whichever opening comes first. The form on this page gets you a callback, usually within one business day.

My therapist is in New Tampa. Can Anna or Margot handle just the medication side?

Yes. Pairing a prescriber with a therapist you already trust is standard care, and you keep your therapist. With your written consent, your prescriber and therapist can share brief updates, so neither is working from an old picture between visits. If you still need a therapist, Ascend Mind and Body's therapy team works with Lutz residents by Florida telehealth, and the coordinator can set up both.

Is telehealth psychiatry covered by my insurance?

Coverage depends on your specific plan. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Who do I call in Lutz if a mental health crisis happens between visits?

When anyone is in immediate danger, call 911, and call or text 988 for the Suicide and Crisis Lifeline at any hour. Hospital emergency departments near Lutz include BayCare St. Joseph's Hospital-North on Van Dyke Rd and AdventHealth Tampa on Fletcher Ave. For a young person in crisis, which Mobile Response Team responds depends on your county: Ibis Healthcare in Hillsborough, BayCare Behavioral Health in Pasco. Anything that can wait for business hours goes to our psychiatry line.

Can a Lutz family bring a child or teen to see Margot?

Yes. Margot Krahn, PMHNP-BC, works with kids from 5 through 17, at the Wesley Chapel office about 15 minutes away or by secure video, and parents are a central part of the evaluation, especially with younger children. If a child ever needs emergency care, AdventHealth Tampa on Fletcher Ave runs a dedicated pediatric ER; for a young person in a mental health crisis, start with 988.

Does Ascend Mind and Body see older adults from Lutz?

Yes. Margot Krahn, PMHNP-BC, provides geriatric psychiatry for adults 60 and older, by secure video from home or in person in Wesley Chapel. Visits look closely at late-life depression, anxiety, grief, sleep changes and the whole medication list, which often grows long once several doctors are involved. With the patient's consent, a spouse or adult child can join to help with history and follow-through.

Is my Lutz prescriber a medical doctor or a nurse practitioner?

A nurse practitioner. Anna Stouffer and Margot Krahn are both board-certified psychiatric mental health nurse practitioners (PMHNP-BC), licensed in Florida as advanced practice registered nurses; neither is an MD or DO. In Florida a PMHNP performs the psychiatric evaluation, makes the diagnosis and prescribes, within the same state and federal rules that bind any prescriber. When a situation calls for more than outpatient care, such as active psychosis or medical detox, the team helps you find that setting.

Will I need a referral to book a psychiatry visit from Lutz?

Not from us. Florida residents can book with Anna or Margot directly, through Zocdoc or the form on this page, without a referral letter. Your health plan may have its own rule about referrals or prior authorization for specialist visits, and the care team looks into that before your first appointment. If a Lutz or New Tampa doctor or therapist suggested psychiatry, share their name; with your written consent their notes can be requested.

Which NAMI affiliate and aging services cover my part of Lutz?

It follows the county. On the Hillsborough side, NAMI Hillsborough is the local affiliate and Senior Connection Center is the aging and disability resource center. In Pasco Lutz, north toward SR 54, the matching resources are NAMI Pasco County Florida and the Area Agency on Aging of Pasco-Pinellas. The Florida Elder Helpline, 1-800-96-ELDER, can point either household to the right agency.

Can I take a video psychiatry visit from work if I commute from Lutz into Tampa?

Yes, as long as you are somewhere private in Florida. A closed door, a booked meeting room or a parked car all work, and a 30-minute follow-up fits a lunch break better than a drive would. Prescriptions go electronically to the pharmacy you choose, whether that is near home in Lutz or near work along Dale Mabry. If privacy at work is hard, tell the coordinator so visits can be timed for days you are home.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

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