Anna Stouffer, PMHNP-BC
Psychiatric nurse practitioner
Video visits across Florida · in person in Wesley Chapel
St. Petersburg residents · Florida telehealth (video)
Psychiatry by secure video for St. Petersburg residents, with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC. No drive and no waiting room.


You’ll see Anna Stouffer, PMHNP-BC, Margot Krahn, PMHNP-BC.
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Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.
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Psychiatric nurse practitioner
Video visits across Florida · in person in Wesley Chapel
Psychiatry, including children 5-17 and geriatric psychiatry
Video visits across Florida · in person in Wesley Chapel
Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.
Four steps from booking to a plan you can follow, without leaving St. Petersburg.
Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.
Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.
A full psychiatric evaluation by video: your history, your symptoms, what you have already tried and what you want to change.
If medication is part of the plan, the prescription is sent electronically to the pharmacy you choose, and video follow-ups check how it is working and adjust it with you.
Most St. Petersburg patients choose video. If you would rather sit in the room, our Wesley Chapel office is about 45 minutes away.
Recommended for St. Petersburg
Serving St. Petersburg, Pinellas County

Prefer in person?
About 45 min from St. Petersburg by car via I-275 N, outside rush hour
Our Wesley Chapel office is about 45 minutes from St. Petersburg via I-275 N, measured in Google Maps outside rush hour, on a route that crosses the Howard Frankland Bridge and runs the length of the interstate through Tampa. That distance is why psychiatric care for St. Petersburg is built on secure video, taken from a home in Historic Kenwood or Snell Isle, an apartment downtown, or a closed door at work near the Grand Central District. The prescriber is remote. Almost everything else you might need is close by. Most new patients here are scheduled within the week; a call to the psychiatry line gets you the next opening.
For an older parent who lives nearby, Margot Krahn, PMHNP-BC also works with adults later in life by video; see geriatric psychiatry for St. Petersburg. She sees children and teens 5 to 17 too, through child and teen psychiatry for St. Petersburg. A family member can join those visits with the patient's consent, which can make the medication list and the history more complete.
None of these services are part of Ascend Mind and Body, and none of them replace an emergency room. They are the local pieces that make a remote prescriber workable from Pinellas. When you are ready, schedule by video or ask for a call back, and say whether you would like Anna Stouffer, PMHNP-BC or Margot, or whoever opens first.
We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.
Insurance questions go to our care team, who confirm your coverage with you before your first visit.
Call (813) 670-3005 or read how insurance works here.
The longer answers, one topic at a time.
Plenty of St. Petersburg adults arrive holding a piece of paper. A therapist wrote down that medication should be considered. A family doctor said this really needs a specialist. A discharge summary said follow up with psychiatry within two weeks. All of that is a recommendation, and none of it is a date on somebody's calendar. The gap between the two is where people lose months. Closing that gap, quickly and with a named prescriber, is the whole point of what follows.
Request a callbackWhether you were referred by a therapist, handed off by a family doctor, discharged with instructions, or dropped by a plan change, the first call is the same and takes about ten minutes. Most south Pinellas patients are scheduled inside a week. Call (813) 670-3005 and say which of the four you are, because it changes what we ask for.
The most common route. Your therapist knows the clinical picture better than a form ever will, so with your written consent we ask them for a summary before the evaluation rather than rebuilding the history from scratch. Medication and therapy running in parallel, with the two clinicians actually talking, is the arrangement that tends to hold up. Nothing about starting medication means stopping therapy, and we will say so out loud if anyone has implied otherwise.
A lot of St. Petersburg adults have been on an antidepressant written by a family physician for years, sometimes without a formal psychiatric diagnosis ever being made. That is not a criticism of the physician; it is what happens when specialty access is a six-month queue. When care transfers, we do a full evaluation rather than assuming the existing prescription is correct, and quite often it is correct and simply needed a proper look.
Discharge instructions frequently say to see psychiatry within one to two weeks, which is exactly the window that is hardest to book. Say this on the first call so it can be treated with the urgency it deserves. Bring your discharge paperwork and any medication started during that visit. If your situation still needs a higher level of care than outpatient medication management, you will hear that instead of being scheduled.
Open enrollment reshuffles networks every year and people find out in January that the clinician they have seen for three years is now out of network. Bring the medication names, the doses, and roughly how long you have been stable. We still do our own evaluation, because continuing a controlled substance or any psychiatric medication blind is neither permitted nor good practice, but a clear history makes the first visit substantially shorter.
None of this is an urgent-care service. If you are in immediate danger, call 988 or 911 right now rather than filling in a form.
Usually inside one business day. You describe what is going on in ordinary language; no diagnosis or referral letter is required to have the conversation.
Your plan is checked on that same call, including whether behavioral health is carved out to a separate network, before a date is offered.
Both calendars are read together and you choose between Anna and Margot rather than being assigned whoever is free.
If a therapist, hospital, or prior prescriber holds relevant history, we ask for it in writing beforehand so the evaluation starts from what is already known.
Both are board-certified Psychiatric Mental Health Nurse Practitioners licensed in Florida, and either can see any of the conditions on this page. The practical difference is background: one came into psychiatry from family medicine, the other has spent twelve years working across the lifespan. Neither is a physician.
Anna Stouffer, PMHNP-BC carries two board certifications, Psychiatric Mental Health Nurse Practitioner and Family Nurse Practitioner, holds a Master of Science in Nursing, and has practiced clinically for more than ten years. She spent the first part of her career in family medicine. If your picture has a medical layer tangled up in it, an underactive thyroid, a sleep disorder, chronic pain, or a list of medications long enough that interactions are a genuine question, that history is the reason she is often the right choice. Her stated principle: "I believe every patient deserves to be heard, not rushed."
She also runs the in-person ketamine therapy program at the Wesley Chapel office, which is a distinct service from medication management and applies to a small number of patients with treatment-resistant depression. St. Petersburg patients weighing that drive can read ketamine therapy for St. Petersburg.
Margot Krahn, PMHNP-BC is a board-certified PMHNP and Florida-licensed APRN with twelve years of clinical experience spanning the lifespan. Her adult caseload centers on ADHD, anxiety, depression, bipolar-spectrum conditions, and trauma-related symptoms. In her words: "Every person deserves care that feels personal, respectful, and genuinely supportive. Meaningful change is always possible." If what you want most is somebody who will let you finish a sentence and will not treat a complicated history as an inconvenience, she is a strong fit.
If you have no preference, say so and the coordinator will offer whichever calendar opens sooner. Switching later is allowed and is not treated as a complaint.
Rather than tell you the title does not matter, here is the actual boundary, which is what you were trying to work out.
The reason this gets muddied elsewhere is that "psychiatry" is a service name and "psychiatrist" is a protected title, and a lot of marketing lets the first quietly imply the second. Somebody searching for a psychiatrist in St. Petersburg is generally trying to find out who can evaluate them and write a prescription, and the answer here is yes, by a licensed clinician whose credentials are printed above rather than buried in a footer. If your requirement really is a physician specifically, tell the coordinator and you will get a straight answer rather than a sales pitch.
Want to be matched to Anna or Margot?
(813) 670-3005Adult depression, anxiety and panic, adult ADHD, bipolar I and II, PTSD, OCD, and perinatal mood conditions. A psychiatric diagnosis is arrived at by history and pattern rather than by a blood test, which is exactly why the first appointment is long and why the questions can feel like they are wandering. They are not wandering.
Distinguishing a depressive episode from grief, burnout, an untreated medical cause, or the low phase of a bipolar pattern.
Read moreGeneralized, social, and panic presentations, separated from thyroid disease, stimulant effects, and cardiac symptoms.
Read moreLifelong pattern versus recent-onset attention problems, which almost always have a different explanation.
Read moreType I and II, where missing a past hypomanic period changes the entire treatment plan.
Read moreTrauma-related symptoms, frequently mislabeled as treatment-resistant depression for years before anyone asks.
Read moreOften mistaken for generalized anxiety, and treated very differently once it is correctly identified.
Read moreIf any of this has reached the point of immediate danger to yourself or someone else, stop reading and call 988 or 911.
Before settling on major depressive disorder we work through grief, which follows a different course and often does not want a prescription; burnout and situational exhaustion, which respond to different interventions; an untreated medical contributor such as thyroid disease, anemia, or sleep apnea; and the depressive phase of a bipolar pattern, which is the consequential one to miss. The National Institute of Mental Health notes that for moderate to severe depression, combining medication with psychotherapy generally outperforms either alone, which is the reason a prescription here arrives alongside a therapy conversation. Postpartum depression is treated as part of this, with breastfeeding accounted for and your obstetric provider kept in the loop. Thoughts of harming yourself or your baby are an emergency, not an appointment.
Anxiety disorders are among the most prevalent conditions in U.S. adults according to the NIMH, which also means anxiety is the label that gets applied when nobody has looked further. We ask about thyroid function, caffeine and stimulant intake, alcohol use and withdrawal patterns, and whether panic symptoms have ever had a cardiac workup. Given the age profile in south Pinellas, that last one is not a formality. Once it is genuinely anxiety, a daily SSRI or SNRI plus a written plan for spikes is the usual approach, and it works better paired with CBT.
The pivotal question in an adult ADHD evaluation is when the symptoms started. ADHD is a lifelong developmental pattern, so evidence of impairment going back to childhood is central. Attention problems that genuinely began in your thirties are usually pointing at something else: a depressive episode, an anxiety disorder, chronic sleep deprivation, a sleep-disordered breathing problem, or the cognitive fog that accompanies several medical conditions. Sorting that out is the evaluation. Stimulants are Schedule II controlled substances, and whether one is appropriate and whether an in-person evaluation is required is a clinical decision your provider makes and explains before anything is prescribed.
Nearly everyone with bipolar disorder comes in during a depressive phase, because that is the phase that hurts enough to prompt a call. So the evaluation asks specifically about past periods of unusually elevated or irritable mood, reduced need for sleep without fatigue, uncharacteristic spending or risk-taking, and family history. Those periods often were not experienced as a problem at the time, which is why they go unmentioned unless somebody asks directly. Getting this right matters because an antidepressant given alone in bipolar disorder can destabilize the course. Where a mood stabilizer requires baseline and periodic bloodwork, we order it and you draw at a lab near you in Pinellas.
Trauma-related symptoms are commonly carried for years under a depression or anxiety label, in part because the screening questions do not get asked and in part because patients do not volunteer the history unprompted. Medication can reduce hyperarousal, nightmares, and the sleep disruption that undermines everything else. It does not process the trauma; trauma-focused therapy does, and we will say so rather than allow a prescription to stand in for it.
Obsessive-compulsive disorder is regularly treated as generalized anxiety for years. The distinction matters because OCD often calls for higher antidepressant dosing, a longer trial before judging the result, and exposure and response prevention therapy, which is a specific method rather than general talk therapy. If ERP is what you need and you are not in it, we will help you find it.
Primary substance use disorder treatment, active psychosis, and eating disorders requiring medical monitoring all need a level of care above outpatient medication management. Psychological and neuropsychological testing are a separate service with Dr. Richard M. Marshall, Ed.D., Ph.D., offered in person at our Lakeland office and by telehealth throughout Florida. When one of those is the real need, naming it on the first call is more useful to you than a scheduled appointment that was never going to fit.
Actual Ascend office
South Pinellas psychiatric care runs on secure Florida telehealth, with most new patients starting inside a week.
Most of what determines whether treatment works happens in the weeks nobody is in an appointment. Refills, side effects that show up on a Tuesday, lab results, and the honest question of whether you are actually taking it. Here is how each of those is handled, because vagueness on this point is where care quietly falls apart.
Prescription duration is tied to your follow-up interval on purpose, so that nobody is on a psychiatric medication for a year with no one looking at it. Non-controlled medications are generally written to carry you to the next scheduled visit. Controlled substances follow tighter state and federal rules and cannot be stretched to fit a missed appointment. If you are running low, contact the office before the last few days rather than on the final one, since pharmacy processing and prior authorizations both take time nobody budgets for.
You contact the office. You do not wait, and you do not quietly stop taking it, which is the most common thing people actually do. Many early side effects settle within two weeks and are worth riding out with guidance; some are a reason to change course promptly; a small number need same-day attention. Telling the three apart is a clinical judgment, not something to work out alone from a search engine at eleven at night.
Certain mood stabilizers and a handful of other medications need baseline and periodic monitoring. We send the order, you draw at a lab convenient to you in south Pinellas, and the results are reviewed with you at the next appointment in plain language rather than posted to a portal for you to interpret. If a result needs action before your scheduled visit, you get contacted.
Skipped doses are ordinary and enormously common. What makes them a problem is not the skipping, it is a provider adjusting a plan while believing a medication has been taken as written when it has not. Missing three days a week and a medication that genuinely does not work look almost identical from the outside and lead to completely different decisions. You will be asked directly, and the useful answer is the accurate one.
After multiple adequate antidepressant trials without adequate response, the conversation changes. The first step is re-examining the diagnosis, because unrecognized bipolar disorder, untreated PTSD, and an undiagnosed sleep or thyroid problem all present as depression that will not lift. For a narrow group, Anna Stouffer provides in-person ketamine therapy at Wesley Chapel. It is given under the supervision of a licensed prescriber for treatment-resistant depression and select indications. It is not a first-line option, individual responses vary, it runs separately from medication management, and it requires travel to Wesley Chapel.
Follow-ups here run twenty to thirty minutes and initial evaluations run sixty to seventy-five. The industry norm of a ten or fifteen minute medication check is enough time to confirm a dose and print a script. It is not enough to catch the side effect a patient assumed was unrelated, to notice that something was partially working before it got abandoned, or to leave room for the sentence somebody needs four minutes to get to. Most of what goes wrong in psychiatric care goes wrong in the space a short appointment does not leave.
Most St. Petersburg patients already have a therapist, a primary care provider, or both. A remote prescriber only works if that prescriber is genuinely connected to the people treating you locally.
The American Psychiatric Association has published guidance supporting telepsychiatry as an appropriate way to deliver outpatient psychiatric care to most adults. The diagnostic interview, the medication conversation, the symptom review, and the working relationship all transfer to video. That is settled enough that arguing it is not the useful part of this section. The useful part is coordination.
With your written consent, your provider and your therapist can exchange treatment summaries. This is the single highest-value thing you can authorize, because the person seeing you weekly notices changes long before a prescriber on a six-week interval does. If your therapist is the one who sent you here, that loop should be closed from the start rather than after something goes sideways.
Several psychiatric medications interact with common cardiovascular, endocrine, and anticoagulant prescriptions, and several medical conditions present as psychiatric ones. If your primary care is outside Ascend, which it will be for most St. Petersburg patients, we request records or send a treatment summary with your consent. Nobody managing your physical health should be learning about a new psychiatric medication from a pharmacy label.
Lab orders go to whichever collection site you prefer, and prescriptions go electronically to whichever pharmacy you already use. A remote prescriber does not mean a remote pharmacy or a mail-order requirement.
Florida licensure requires you to be physically inside Florida during the appointment, and your provider confirms your location at the start of every session. It turns on where you are sitting, not where you pay property taxes. South Pinellas has a large seasonal population, and a patient who spends April through October in Michigan cannot log in from Michigan. If that is your pattern, raise it at the first visit so the plan accounts for it, whether that means arranging care in the other state for part of the year or scheduling around your travel rather than discovering the problem the morning of an appointment.
A camera, a microphone, a connection that holds, and privacy. Sessions run on Zoom for Healthcare under a signed Business Associate Agreement, meeting HIPAA's technical safeguards for protected health information, with the call encrypted. A backup phone number is collected before each visit; if the video fails, your provider calls you and the appointment continues by phone, which Florida permits when video is not feasible and you consent.
We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Insurance questions go to our care team, who confirm your coverage with you before your first visit. Benefits get verified on the first call, before a date is offered.
The most common coverage surprise is not the carrier. It is that many plans hand behavioral health to a separate administrator with its own network, its own authorization rules, and sometimes its own phone number, even though the card only shows the main carrier's logo. So a plan can be perfectly in network for your annual physical and out of network for psychiatry. Insurance questions go to our care team, who confirm your coverage with you before your first visit. If there is one, that is the number that decides your coverage, and it is worth calling before your first appointment rather than after your first statement.
South Pinellas has one of the larger veteran populations in the region, and community care referrals do not always cover what people assume they cover. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. If you are already established with VA care and want to add or transition outpatient psychiatric care, say so on the first call so the coordinator can check what your specific plan option requires in terms of authorization or referral before you are scheduled rather than after.
Insurance questions go to our care team, who confirm your coverage with you before your first visit. Ask it before you book.
Federal mental health parity rules broadly require plans that cover mental health to apply comparable terms to medical benefits, which is why an insurer generally cannot impose a visit cap on psychiatry that it does not impose on other specialty care. Parity does not, however, force any plan to include a specific practice in its network. Those are different questions, and the second is the one that decides whether we are in network for you.
Not a scorecard. Each of these is genuinely the right answer for somebody.
| Route | What you get | What it costs you |
|---|---|---|
| Ascend Mind and Body | A named prescriber you choose, usually within a week | No local waiting room. In-person visits happen at our Wesley Chapel office. |
| National telehealth psychiatry brand | Fast signup, broad plan acceptance | A prescriber assigned from a national panel, and no in-person option anywhere |
| Pinellas hospital-affiliated psychiatry | A local office, integrated with a local health system | Scheduling that varies by clinic |
| Staying with your primary care provider | Continuity with someone who already knows you | Limited scope for complex or treatment-resistant cases |
| Directory listings you call yourself | The widest possible list | Hours of calling, with no visibility into who is open |
If your medication has been stable for years and your family doctor is happy to keep writing it, that is a legitimate arrangement and you may not need any of this. Specialty psychiatric care earns its place when the diagnosis is unclear, when more than one medication has already failed, when a controlled substance is involved, or when nobody has had sixty uninterrupted minutes to look at the whole picture.
Ascend has no Pinellas County location. St. Petersburg and south Pinellas patients are seen by secure Florida telehealth. In-person psychiatric visits are at our Wesley Chapel office, 27724 Cashford Cir Ste 102, Wesley Chapel, FL 33544, about 45 minutes away. Ascend has no office anywhere in Pinellas County.
In person: Ascend Mind and Body, Wesley Chapel
27724 Cashford Circle, Suite 102
Wesley Chapel, FL 33544
Psychiatry: (813) 670-3005
Hours: Monday through Friday, 9:00 AM to 5:00 PM.
Partial response is the most common outcome in psychiatry and the least discussed. Sleep improves but the mornings are still heavy. Panic attacks stop but the background hum of anxiety does not. Somebody who was at a two is now at a five and has quietly decided that five is what recovery looks like. It is not, and settling there is how people end up spending years at a fraction of the function they could have had.
When a medication has been given a fair trial and produced a partial result, there are three legitimate directions and they are not interchangeable. The first is optimizing: raising the dose further if there is room and the medication is being tolerated, which is the simplest move and the one most often skipped. The second is switching to a different agent, which makes sense when the benefit is thin, the side effects are meaningful, or the class was probably the wrong pick to begin with. The third is augmenting, meaning adding a second medication alongside the first, which makes sense when the first is clearly doing real work and the remaining gap is specific.
Augmentation deserves a warning label. Every added medication brings its own side effects, its own interactions, and its own monitoring, and combinations are far easier to start than to unwind. A regimen that grew one addition at a time, with nobody ever removing anything, is a common way to arrive at four medications and no clear sense of which one is helping. We would rather take a full trial of one thing to a real verdict than accumulate three partial trials nobody can interpret.
There is a fourth possibility that has to stay on the table, and it is the reason a partial response gets a real appointment instead of a quick refill: the diagnosis may be incomplete. Depression that never fully lifts sometimes turns out to have an untreated anxiety disorder, undiagnosed ADHD, a bipolar spectrum picture, ongoing alcohol use, a thyroid problem, or a sleep disorder sitting underneath it. Reopening the diagnosis is not an admission that the first assessment failed. It is what you do when the treatment keeps telling you something the diagnosis has not accounted for.
South Pinellas communities we serve by telehealth: St. Petersburg, downtown St. Pete, Gateway, Feather Sound, Pinellas Park, Kenneth City, Lealman, Seminole, Bay Pines, Gulfport, South Pasadena, St. Pete Beach, Treasure Island, Madeira Beach, and Tierra Verde. Florida licensure covers the whole state, so the ZIP code is irrelevant to eligibility. Ascend's physical offices are in Wesley Chapel, Tampa, and Lakeland.
Related care: psychiatry in Clearwater for north Pinellas, Florida telehealth psychiatry, and talk therapy alongside medication. All of it sits within our psychiatry and medication management in Florida.
Outpatient psychiatric medication management helps a very large number of people and it is not certain to help any particular person. It is also not an emergency service, not a substitute for therapy or for psychological testing, and not a level of care that fits every situation. Knowing which of those you actually need saves months.
Nobody here is going to claim a prescription resolves a life, or that one medication behaves identically in two people. Response varies with diagnosis, history, and biology. Antidepressants take weeks to show what they do. Some medications require ongoing bloodwork. Controlled substances carry rules that get followed rather than negotiated. The parts genuinely within our control are the accuracy of the diagnosis, the fit between the medication and your particular presentation, and appointments long enough to notice what a rushed one misses. Those are the levers that move outcomes, and they are where the effort goes.
Nothing on this page helps with something happening right now. Use these instead:
Medication and psychotherapy do different jobs. For moderate to severe depression the combination generally outperforms either alone, and for PTSD and OCD the therapy component is doing work that no prescription substitutes for. If you are not in therapy and should be, you will be told, and pointed toward talk therapy rather than left with a prescription and a shrug.
Psychological and neuropsychological testing are a separate service with Dr. Richard M. Marshall, Ed.D., Ph.D., offered in person at our Lakeland office and by telehealth throughout Florida. Psychiatric care is also not the right level of care for a primary substance use disorder, for active psychosis, or for an eating disorder that needs medical monitoring or a structured program. If that is what your situation calls for, hearing it on the first call is worth more to you than a scheduled appointment that was never going to work.
None of those mean the care has failed. They mean this dose or this medication has, and changing it is routine rather than remarkable.
Tell us what is going on and we will match you to Anna or Margot and check the soonest opening across both. Most new patients are scheduled within the week, by secure Florida telehealth across St. Petersburg and Pinellas County.
In crisis right now? Call or text 988 anytime. Psychiatry appointments are not an emergency service.
No. Ascend's three offices are in Wesley Chapel, Tampa, and Lakeland, and none is in Pinellas County. St. Petersburg and south Pinellas patients receive psychiatric care by secure Florida telehealth, including the initial evaluation and all follow-ups. In-person psychiatric visits are at our Wesley Chapel office, about 45 minutes away.
Call and say exactly that. A therapist referral is one of the most common ways patients reach us, and with your written consent we ask your therapist for a treatment summary before your evaluation so the history does not have to be rebuilt from nothing. Starting medication does not mean stopping therapy. The two are meant to run together, and the arrangement works better when both clinicians can communicate.
Not necessarily. If a medication has been stable for years and your physician is comfortable continuing it, that is a legitimate arrangement. Specialty psychiatric care earns its place when the diagnosis is unclear, when more than one medication has already failed, when a controlled substance is involved, or when nobody has had a full uninterrupted hour to look at the entire picture.
Say so on the first call, because that window is exactly the one that is hardest to book and it changes how your request is handled. Bring your discharge paperwork and any medication started during that visit. If your situation needs a higher level of care than outpatient medication management, you will be told that rather than scheduled into the wrong service.
Often, yes. Bring the medication names, doses, and roughly how long you have been stable. We still perform our own evaluation, because prescribing without one is neither permitted nor sound, but a clear history makes that first visit considerably more efficient and reduces the chance of unnecessary changes.
Partial response is common, and there are three legitimate next moves: optimize the current medication by raising the dose if there is room, switch to a different agent, or augment by adding a second medication alongside the first. Which one is right depends on how much benefit the first medication produced and how well it is being tolerated. A partial response is also a reason to revisit the diagnosis, since an untreated anxiety disorder, ADHD, a bipolar spectrum picture, alcohol use, a thyroid problem, or a sleep disorder can all cap how much any single medication can do.
Both are board-certified Psychiatric Mental Health Nurse Practitioners, PMHNP-BC, licensed in Florida as Advanced Practice Registered Nurses. Neither is a physician; there is no MD or DO on the psychiatric side of this practice. A Florida PMHNP conducts the evaluation, makes the diagnosis, prescribes including controlled substances where clinically warranted, and orders monitoring labs.
Federal mental health parity rules broadly require a plan that covers mental health to apply terms comparable to its medical benefits, which is why insurers generally cannot cap psychiatric visits in ways they do not cap other specialty care. Parity does not require any plan to include a particular practice in its network, though. Those are separate questions, and network status is the one that determines your cost here.
Most likely a behavioral health carve-out. Many plans hand mental health to a separate administrator with its own network and authorization rules, even though the card shows only the main carrier's logo. Check the back of your card for a separate behavioral health phone number. If there is one, that is the number that governs your psychiatric coverage.
We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Specific plan terms still vary, so benefits are verified on your first call before anything is scheduled.
We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Mention it on the first call so the coordinator can confirm what your specific plan option requires in terms of referral or authorization before scheduling. Adding outpatient psychiatric care alongside existing VA care is common and does not require dropping anything.
This is the rule that catches seasonal residents. Florida licensure requires you to be physically located in Florida during the appointment, and your provider verifies that at the start of each session. It depends on where you are sitting, not where you are a resident. Raise your travel pattern at the first visit so the plan can account for it rather than discovering the problem the morning of an appointment.
Yes. Prescriptions go electronically to whichever pharmacy you already use in south Pinellas. A remote prescriber does not mean mail order or a pharmacy you have never heard of, and lab orders go to whichever collection site you prefer rather than to a facility near our offices.
Contact the office rather than waiting, and rather than quietly stopping the medication, which is what most people actually do. Many early side effects settle within a couple of weeks and are worth riding out with guidance, some warrant a prompt change, and a small number need same-day attention. Telling those apart is a clinical judgment, not something to settle alone at midnight.
Prescription length is deliberately tied to your follow-up interval so that nobody stays on a psychiatric medication for a year unmonitored. Non-controlled medications are generally written to carry you to the next visit. Controlled substances follow tighter state and federal rules that cannot be stretched to cover a missed appointment. Contact the office before you are down to your last few days.
Yes, directly and without a lecture. Missed doses are extremely common and are not the real problem. The problem is a provider adjusting a plan while assuming a medication was taken as written. Missing several doses a week and a medication that genuinely does not work look nearly identical from the outside and call for opposite decisions.
Sixty to seventy-five minutes, and the questions are not wandering. A psychiatric diagnosis is made from history and pattern rather than from a blood test, so the sequence covers symptom timeline, sleep, substance use, medical conditions and current medications, prior treatments and their outcomes, family history, and what you want to be different. Skipping any of that is how a diagnosis gets assembled wrong.
The first move is re-examining the diagnosis, because unrecognized bipolar disorder, untreated PTSD, and undiagnosed sleep or thyroid problems all present as depression that will not lift. Only after that does the conversation turn to other options, which for a narrow group can include in-person ketamine therapy at Wesley Chapel.
It is a separate in-person program at Wesley Chapel, provided by Anna Stouffer, for a small number of patients whose depression has not responded adequately to standard antidepressant trials. Ketamine is a Schedule III controlled substance. The ketamine used at Ascend is a compounded preparation that is not FDA-approved; no compounded medication is FDA-approved for any use. It is given under the supervision of a licensed prescriber for treatment-resistant depression and select indications. It is not a first-line option, individual responses vary, and eligibility is determined by clinical evaluation.
Four emergency departments sit inside city limits: Orlando Health Bayfront Hospital on 6th St S, St. Anthony's Hospital on 7th Ave N, HCA Florida St. Petersburg Hospital on 38th Ave N, and, for children, the 24-hour Emergency and Trauma Center at Johns Hopkins All Children's Hospital. For immediate danger, call 911 rather than driving yourself. The 988 Suicide and Crisis Lifeline takes calls and texts around the clock.
Quest's directory shows St. Petersburg sites on 34th St N and 62nd Ave N, and Labcorp's shows four more, on 66th St N, 54th Ave S, 4th St N and 49th St N, three of them inside Walgreens stores. When a medication needs a baseline panel or periodic levels, your prescriber sends the order to the site you pick and goes over the results with you at your next video visit, so the bay never has to be crossed for a draw.
Only if you want to, or if a specific rule applies. The usual case is a controlled medication: current DEA and Florida rules typically call for an in-person evaluation before one is prescribed, and whether any is appropriate is your prescriber's decision after evaluating you. That visit would be at the Wesley Chapel office, about 45 minutes from St. Petersburg via I-275 N outside rush hour. Evaluations, follow-ups and most medication changes otherwise stay on video.
Yes. Margot Krahn, PMHNP-BC, treats young people from 5 to 17 in Ascend Mind and Body's child and teen psychiatry program, by secure video from home or in person at the Wesley Chapel office, about 45 minutes away via I-275 N. Parents are closely involved in the evaluation. For a pediatric emergency, Johns Hopkins All Children's Hospital runs a 24-hour Emergency and Trauma Center in St. Petersburg, and Eleos is the Pinellas Mobile Response Team for young people in crisis.
Yes. Geriatric psychiatry with Margot Krahn, PMHNP-BC, is offered by video for anyone 60 or older, and it covers late-life depression, anxiety, grief, sleep changes and a careful review of every medication on the list. With the patient's consent, a spouse or adult child can sit in on the visit, which helps with history and with follow-through at home. Aging services outside medical care start with the Elder Helpline, 1-800-96-ELDER.
Most new patients are booked within the week. Call the psychiatry line, (813) 670-3005, and a care coordinator will give you the next opening. Because the visit happens by video, an opening does not mean racing across the bay. If you are in crisis, do not wait for an opening; call or text 988, or call 911.
No. Anna and Margot can be booked directly, without a referral. If a therapist, family doctor or hospital pointed you here, bring that note or the discharge paperwork, because it gives the first evaluation a head start. A plan-level referral or authorization requirement is possible with some coverage, and the care team checks for one before your first visit.
Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.
Children and teens
Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC see St. Petersburg residents by secure Florida telehealth from our Wesley Chapel office, usually within the week. If you would rather be seen in person, our Wesley Chapel office is about 45 minutes from St. Petersburg. Ascend has no St. Petersburg office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.
Where you are seen
Ascend has no St. Petersburg office. Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC see St. Petersburg residents by secure Florida telehealth from our Wesley Chapel office. Telehealth visits are for Florida residents.
If you would rather be seen in person, our Wesley Chapel office at 27724 Cashford Cir Ste 102, Wesley Chapel, FL 33544 is about 45 minutes from St. Petersburg.