Riverview residents · Florida telehealth (video)

Online Psychiatrist for Riverview, FL residents

Psychiatry by secure video for Riverview residents, with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Anna Stouffer, PMHNP-BCMargot Krahn, PMHNP-BC

You’ll see Anna Stouffer, PMHNP-BC, Margot Krahn, PMHNP-BC.

Prefer a call first?

Request a visit

Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Quick answer

Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC see Riverview residents by secure Florida telehealth from our Wesley Chapel office, usually within the week. If you would rather be seen in person, our Wesley Chapel office is about 30 minutes from Riverview. Ascend has no Riverview office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Choose your clinician

Pick a clinician and book a time that works for you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Riverview.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. Your first evaluation

    A full psychiatric evaluation by video: your history, your symptoms, what you have already tried and what you want to change.

  4. Follow-ups by video

    If medication is part of the plan, the prescription is sent electronically to the pharmacy you choose, and video follow-ups check how it is working and adjust it with you.

Where Riverview patients are seen

Most Riverview patients choose video. If you would rather sit in the room, our Wesley Chapel office is about 30 minutes away.

Recommended for Riverview

By video, from home

  • Skip the drive: Wesley Chapel is about 30 minutes from Riverview
  • The same psychiatry team that sees patients in Wesley Chapel
  • For Florida residents, on a phone or laptop

Serving Riverview, Hillsborough County

  • 33578
  • 33579
Ascend Mind and Body Wesley Chapel office

Prefer in person?

Our Wesley Chapel office

Ascend Mind and Body of Wesley Chapel
27724 Cashford Cir Ste 102
Wesley Chapel, FL 33544

About 30 min from Riverview by car via I-75 N, outside rush hour

(813) 670-3005

From Big Bend Road to Boyette: psychiatry that fits a Riverview week

Riverview meets I-75 at three exits: Big Bend Road at 246, Gibsonton Drive at 250 and US 301 at 254. A weekday psychiatry appointment that needs a car usually means planning around one of them as well as your job. By video, the first evaluation and every follow-up happen on a phone or laptop wherever you are in Florida, so a 30-minute medication check can land before a shift starts or after homework is done, not in the middle of a lost afternoon.

If you would like to sit in the room, our Wesley Chapel office is about 30 minutes north on I-75, measured in Google Maps outside rush hour, with weekday hours of 9:00 AM to 5:00 PM and free parking in the complex lot. That trip is optional for most care. It becomes part of the plan mainly when federal DEA rules and Florida law call for an in-person evaluation before a controlled medication is considered, and your prescriber decides whether any such medication fits only after evaluating you.

Psychiatric access is a county-wide squeeze. A 2025 needs assessment published by Tampa General Hospital, drawing on CMS data, counted about 721 Hillsborough County residents for each mental health provider in 2024, compared with 693 statewide. For households with kids, Margot treats ages 5 to 17 as well; see child and teen psychiatry for Riverview.

When something cannot wait for the next video visit, these are the local options:

  • Emergency care inside Riverview: AdventHealth Riverview, open on US 301 S since October 2024, and BayCare St. Joseph's Hospital-South, which BayCare counts among its three designated pediatric emergency centers. For immediate danger, call 911.
  • Crisis lines: 988 answers calls and texts 24 hours a day. Ibis Healthcare is the listed Mobile Response Team provider for Hillsborough youth, and 988 is the number to start with.
  • Support for the household: NAMI Hillsborough belongs to the National Alliance on Mental Illness network and gives partners and parents somewhere to get support of their own.

Ascend Mind and Body does not run any of the places listed above. To begin, request a callback or pick a video time; a coordinator then pairs you with either Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (813) 670-3005 or read how insurance works here.

Psychiatry for Riverview residents, in depth

The longer answers, one topic at a time.

Riverview added rooftops faster than prescribers

Look at any school pickup line in the area and the story tells itself. Subdivisions that were pasture fifteen years ago now feed some of the most crowded schools in Hillsborough County, and every service that follows rooftops, from urgent care to orthodontics, has raced to keep up. Outpatient psychiatry mostly hasn't. The practices serving the 33569, 33578, and 33579 zip codes tend to be small or headquartered across the county.

The economics behind it are unforgiving. Psychiatric prescribers take years to train, and no market signal makes them appear on the timeline a housing boom follows. So when demand doubles inside a decade and supply creeps, patients feel the difference. That plays out the same way whether you live off Boyette Road or in one of the newer sections pushing south toward Balm.

Timing is a real clinical issue, not a scheduling inconvenience. The moment someone decides to get evaluated for depression or ADHD is fragile, and if that decision has to sit for long, a fair number of people let it drop, usually not because they got better. Same-week access exists at Ascend precisely to catch people inside that window. Most new patients get their initial scheduled within one week; call (813) 670-3005 for the next opening.

The churn problem nobody warns you about

Growth suburbs like Riverview have a second, quieter psychiatry problem: continuity. Practices in fast-growing markets open, merge, sell, and rotate staff at a pace long-settled areas don't see. A common version goes like this: the prescriber who started a medication left the group, the replacement wanted to rework everything, the chart migration lost two years of dosing history, and a plan that was working ended up rebuilt from scratch by a stranger.

Medication management is precisely the kind of care that churn damages most. Whether a dose change helped is a judgment call that depends on knowing what you looked like before it. When your prescriber changes every few visits, nobody holds that baseline, and treatment drifts toward starting over instead of moving forward. There's a paperwork cost too: every handoff is another chance for a prior authorization to stall, a taper plan to go missing, or a pharmacy to receive conflicting instructions. Continuity is not a luxury feature of psychiatric care. In many cases it is the treatment.

Your prescriber holds the chart

Ascend's structure is built against that drift. Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC, are board-certified Psychiatric Mental Health Nurse Practitioners licensed in Florida, and both prescribe. The clinician who does your initial evaluation is the one who handles every follow-up and the one deciding, a year from now, whether a taper makes sense. There's no rotating panel behind the scheduling desk and no next-available lottery.

Both work in adult outpatient psychiatry: depression, anxiety, ADHD, bipolar disorder, and PTSD, prescribed with a pragmatic, evidence-based style, and Margot also sees children 5 to 17 and older adults. Your prescriber will tell you what a medication is for, what it may cost you in side effects, and how long a fair trial takes, because informed patients make better treatment partners. What no honest clinic can guarantee is the outcome itself; medications help many people and fail some, and the useful promise is a careful trial watched by someone who knows your baseline.

What a video visit looks like from Summerfield or Panther Trace

Ascend doesn't have a Riverview office. Riverview patients see Anna or Margot by HIPAA-secure telehealth from anywhere in Florida, and for a bedroom community wrapped around the Alafia River, that turns out to be a feature rather than a compromise. The American Psychiatric Association has stated outright that telehealth is comparable to in-person care for outpatient medication management. What telehealth removes is the overhead: the round trip, the waiting room, the half-day carved out of work for a 30-minute appointment.

Practically, it works like this. Appointments run on Zoom for Healthcare with a Business Associate Agreement in place, HIPAA-compliant by design rather than by workaround. Your secure link arrives by email or text 30 minutes ahead of the visit. Refills route to your pharmacy of record through ePrescribe, and a stable prescription usually renews without an extra appointment, on the schedule you and your prescriber set at the start.

You don't need special equipment, either. Any phone, tablet, or laptop with a camera and a decent connection will carry the visit, and where you take it is up to you: a quiet bedroom, a home office between meetings, or the front seat of a car parked somewhere private. New telehealth patients tend to worry the format will feel thin. Undivided attention from the same clinician, visit after visit, tends to settle that concern on its own.

The initial evaluation runs a full 60 minutes: current symptoms, medical history, family psychiatric history, what's been tried before, and what you want out of treatment, ending with a plan explained in plain language. Follow-ups run 30 minutes, first at the four-to-six-week mark, then stretching to every one to three months once you're stable. If a medication is started, the prescription reaches your pharmacy before the video call ends.

Our south Hillsborough service area covers Riverview, Apollo Beach (33572), Sun City Center (33573), Ruskin (33570), Brandon (33510, 33511), Valrico (33594, 33596), and Lithia and FishHawk (33547). The Florida license covers the whole state, so a move across the county, or to Ocala, doesn't cost you your prescriber.

Conditions on the schedule, and the ones referred out

Anna and Margot evaluate and treat the full range of adult outpatient presentations:

  • Depression: major depressive disorder, persistent depressive disorder, postpartum depression, seasonal patterns, and cases where one or two prior antidepressants fell short
  • Anxiety: generalized anxiety disorder, panic disorder, social anxiety, health anxiety
  • ADHD: adult diagnostic evaluation, medication initiation, and ongoing management within current DEA telehealth rules
  • Bipolar disorder: Bipolar I and Bipolar II, mood stabilization, hypomania workup
  • PTSD: medication management inside a broader trauma plan, usually coordinated with a trauma-focused therapist
  • OCD: medication as an adjunct to ERP-based therapy

Some situations need more than an outpatient telehealth practice should offer, and we'd rather name them here than at your appointment: active substance use disorders requiring detox or MAT-only care, active psychosis, or eating disorders needing a higher level of care. Children and teens are seen through our child and adolescent psychiatry service (see child psychiatry in Riverview). In those cases we help direct you to the right setting instead of squeezing you into the wrong one.

Worth flagging for a community with this many growing households: postpartum depression sits explicitly on the treated list, and it is exactly the kind of condition where delay costs the most, because the window where treatment matters most is measured in weeks. If a counselor is already part of your life, that partnership survives the addition of a prescriber; split treatment is standard practice, and coordination happens with your written consent.

A caution that applies to every condition on this list: reading symptom descriptions online is how many people find the courage to book, and it is also how many people misdiagnose themselves. Treat what you've read as a question worth asking. The answer comes from an evaluation, not a webpage.

Stimulant prescriptions follow a different path, and we say so upfront

ADHD care by telehealth runs into federal law at exactly one point: controlled substances. Under DEA and Florida rules that have changed repeatedly since 2023 and may change again, whether a stimulant prescription needs an in-person evaluation first is decided case by case. Once that in-person visit has taken place, follow-up care by telehealth is usually permitted.

For Riverview patients the in-person leg means a trip to our Wesley Chapel office, about 30 minutes away, once, not every month. Before you book, we'll tell you plainly which category your situation falls into.

What insurance does here, and what it doesn't

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Call (813) 670-3005 with your card handy so our care team can confirm your coverage before your first visit rather than after.

Insurance questions go to our care team, who confirm your coverage with you before your first visit. Self-pay rates are shared when our team calls you back, or at (813) 670-3005, so you know the numbers before anything is scheduled. What you won't find here is a fee that "depends" until the statement arrives.

Records and releases: what makes a first visit land better

The first psychiatric appointment is an hour, and how much of that hour goes into reconstructing the past determines how much is left for the plan. Almost nobody arrives with paperwork, and that is fine; nobody is turned away for it. But when a patient does bring even a partial history, the difference in what the visit accomplishes is large enough to be worth describing.

The single most valuable item is a list of what has already been tried. Not a perfect list. Just the names of medications, roughly how long each lasted, roughly what dose if you remember, and, most importantly, why each one ended: it did nothing, it helped but caused a problem, it worked and you stopped for a reason unrelated to the medication, or you never actually got past the first two weeks. That last category is enormous and it changes the plan completely, because a medication abandoned in week two was never tested at all and may still be a reasonable option.

Your pharmacy can usually print a two-year dispensing history in a few minutes, and that single sheet often reconstructs more than memory can. Recent lab work is worth bringing if you have it, particularly thyroid studies and a basic metabolic panel, since abnormal results there change what gets recommended. A hospital discharge summary, if there has ever been one, carries more useful information per page than almost anything else.

Releases are the other half. With your written consent we can request records from a previous prescriber and send a treatment summary to your primary care doctor or your therapist. Both directions matter. Getting records prevents repeating a trial that already failed. Sending a summary means the physician managing your blood pressure knows what you are taking, which matters for interactions and matters more if you ever end up in an emergency room. You control every release, you can revoke any of them, and declining all of them changes nothing about being seen.

Neighboring telehealth pages cover psychiatry in Brandon, psychiatry in Valrico and psychiatry in Apollo Beach. When counseling belongs in the plan alongside medication, our talk therapy team serves Riverview by Florida telehealth too, and split treatment with an outside therapist works fine with your written consent.

Between visits: refills, messages, and emergencies

Routine needs between appointments go through the office line at (813) 670-3005, where messages get routed to your prescriber or a covering clinician. Refill timing questions, a side effect that seems worth mentioning before the next visit, a pharmacy hiccup with a prescription: all of that belongs on the office line, and none of it requires waiting for your scheduled follow-up. Emergencies do not wait for a callback. If you or someone with you is in immediate danger, call 911 now. For the Suicide and Crisis Lifeline, call or text 988, staffed 24/7, every day of the year. Telehealth is a scheduling tool, and no scheduling tool is a crisis service.

For everything else, the door is open this week, not next quarter.

Also see our nearby psychiatry options

Looking for in-person care, or comparing across Tampa Bay clinics?

If you need talk therapy alongside medication, our therapy team serves Riverview via Florida telehealth: talk therapy in Riverview.

Sources

Common questions

How long is the drive from Riverview to the Wesley Chapel office, and when is it worth making?

About 30 minutes north on I-75, measured outside rush hour. Ascend Mind and Body has no Riverview office, so in-person psychiatry visits with Anna Stouffer, PMHNP-BC, or Margot Krahn, PMHNP-BC, happen only at 27724 Cashford Cir Ste 102 in Wesley Chapel. The trip is worth making if you simply prefer the room, or when a controlled medication is being considered and current rules call for an in-person evaluation first. Everything else can happen by secure video while you are in Florida.

If my family moves from Riverview to another part of Florida, do I have to find a new prescriber?

No. Your prescriber's Florida license covers the whole state, so a move from Riverview to Gibsonton, FishHawk or farther afield does not end the relationship. The clinician who completes your first evaluation, Anna or Margot, keeps your chart and sees you for every follow-up. The rule that does apply is location: you have to be physically inside Florida for each video visit, and your prescriber confirms where you are when the call starts.

Would I need to drive from Riverview to Wesley Chapel for ADHD medication?

Possibly once, and only if a controlled medication comes into the picture. Prescribing is never settled before the evaluation, and several ADHD medications are not controlled substances. When a controlled medication is on the table, federal DEA rules and Florida law currently call for an in-person evaluation before the first prescription, which would be at the Wesley Chapel office, about 30 minutes up I-75. You hear which path applies before you book, and later follow-ups are usually allowed by video.

How soon can someone in Riverview get a first psychiatric evaluation?

Most new patients book the initial evaluation within one week. Cancellation openings come up regularly, so a morning call to the psychiatry line is worth trying if you would like something sooner. Because the visit is by video, an opening only has to fit your schedule, not your schedule plus a drive up I-75, which makes the earliest slot easier to take. You can also send the form on this page; a coordinator typically phones back by the next business day.

I already have a counselor near Riverview. Can Anna or Margot handle only my medication?

Yes. A prescriber for medication and a separate therapist for regular sessions is an ordinary outpatient arrangement, and you do not have to give up a counselor you trust. With your written consent, your prescriber can exchange treatment summaries with your counselor, which helps because the person who sees you every week often notices a change first. If you are not in therapy and want to be, Ascend Mind and Body's therapists also see Riverview residents by Florida telehealth.

Is telehealth psychiatry covered by my insurance?

Coverage depends on your specific plan. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Where can someone in Riverview get help fast in a psychiatric emergency?

If anyone in the house is in immediate danger, call 911 or go to an emergency department; Riverview has two, BayCare St. Joseph's Hospital-South on Simmons Loop and AdventHealth Riverview on US 301 S. The 988 Suicide and Crisis Lifeline takes calls and texts at any hour. Young people in crisis can be reached by Ibis Healthcare, the Mobile Response Team listed for Hillsborough. Questions that can wait a day go to our psychiatry line and reach your prescriber or a covering clinician.

Where in Riverview can I get blood work if my medication needs monitoring?

Quest lists two Riverview locations, both in the southern part of town, on Summerfield Square Dr and Vail Ridge Dr, and Labcorp lists one on Boyette Rd. If your prescriber orders baseline labs or periodic levels for a medication, the order goes to the site you pick, so there is no reason to drive north for a draw. Results are gone over with you in plain language at your next video visit.

Is there local support in Riverview for family members of someone in psychiatric care?

NAMI Hillsborough, the local member of the National Alliance on Mental Illness, is a reasonable first call for a spouse, parent or adult child who wants support of their own. If the person helping you is also looking after an older relative, the Florida Elder Helpline, 1-800-96-ELDER, is the statewide entry point, and the state's Aging and Disability Resource Center for this county is Senior Connection Center. With your written consent, a family member can also join part of a video visit.

Can Margot see my child or teenager if we live in Riverview?

Yes. Margot Krahn, PMHNP-BC, sees children and teens ages 5 to 17 through Ascend Mind and Body's child and teen psychiatry service, by secure video from home or in person at the Wesley Chapel office, about 30 minutes up I-75. Parents are closely involved, because with younger children much of the history comes from home and school. If a child needs emergency care, BayCare St. Joseph's Hospital-South in Riverview is one of BayCare's designated pediatric emergency centers.

Does a Riverview adult need a doctor's referral to book with Anna or Margot?

No. You can book directly, on either clinician's Zocdoc calendar or through the form on this page, without a referral from a primary care doctor. Some health plans set their own referral or authorization rules for specialist visits, and the care team checks yours before the first appointment. If a therapist or doctor is the one who suggested psychiatry, mention it; with your written consent, their notes can make the first evaluation more complete.

Does it cost anything to ask for a callback before booking?

No. The callback is a free conversation with a care coordinator, not an appointment: what is going on, which clinician fits, scheduling and coverage. It is information, not a commitment, and nothing goes on the calendar unless you decide to go ahead. The first psychiatric evaluation is a 60-minute clinical visit, and what it costs under your plan, or the self-pay rate, is confirmed with you before it is booked.

Should someone in Riverview start with a psychiatric prescriber, a psychologist or a therapist?

It depends on what you need first. Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC, are psychiatric nurse practitioners: they evaluate, diagnose, and prescribe or adjust medication. A therapist provides talk therapy, and Ascend Mind and Body's therapists see Riverview residents by Florida telehealth. Formal psychological testing is its own service with Dr. Richard M. Marshall, Ed.D., Ph.D., a psychologist who does not prescribe. If you are unsure, the care coordinator can help you sort it out on the first call.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

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