Clearwater residents · Florida telehealth (video)

Online Psychiatrist for Clearwater, FL residents

Psychiatry by secure video for Clearwater residents, with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Anna Stouffer, PMHNP-BCMargot Krahn, PMHNP-BC

You’ll see Anna Stouffer, PMHNP-BC, Margot Krahn, PMHNP-BC.

Prefer a call first?

Request a visit

Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Choose your clinician

Pick a clinician and book a time that works for you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Clearwater.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. Your first evaluation

    A full psychiatric evaluation by video: your history, your symptoms, what you have already tried and what you want to change.

  4. Follow-ups by video

    If medication is part of the plan, the prescription is sent electronically to the pharmacy you choose, and video follow-ups check how it is working and adjust it with you.

Where Clearwater patients are seen

Most Clearwater patients choose video. If you would rather sit in the room, our Wesley Chapel office is about 50 minutes away.

Recommended for Clearwater

By video, from home

  • Skip the drive: Wesley Chapel is about 50 minutes from Clearwater
  • The same psychiatry team that sees patients in Wesley Chapel
  • For Florida residents, on a phone or laptop

Serving Clearwater, Pinellas County

  • 33755
  • 33756
  • 33759
  • 33761
  • 33763
  • 33764
  • 33765
Ascend Mind and Body Wesley Chapel office

Prefer in person?

Our Wesley Chapel office

Ascend Mind and Body of Wesley Chapel
27724 Cashford Cir Ste 102
Wesley Chapel, FL 33544

About 50 min from Clearwater by car via FL-60 E and I-275 N, outside rush hour

(813) 670-3005

From Countryside to Sand Key: Clearwater psychiatry by video, and the Pinellas help beside it

A psychiatric visit with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC needs a door that closes and a decent connection, nothing more. Clearwater patients take it from a condo on Island Estates, a desk near downtown, a quiet corner in Countryside or a car in a lot off US-19, and any prescription goes electronically to the Clearwater pharmacy they choose.

The drive, if you want it. The Wesley Chapel office is about 50 minutes from Clearwater, measured outside rush hour, by FL-60 E and I-275 N. In practice that means SR-60 over the Courtney Campbell Causeway into Tampa and then north on the interstate. If you choose a face-to-face visit, block out the morning or afternoon around it instead of squeezing it into a lunch hour.

Labs that stay on this side of the bay. When a mood stabilizer or another medication needs bloodwork, the draw can happen in town. Inside city limits, Quest has patient service centers on N. Belcher Rd and on Cleveland St downtown, and Labcorp draws on Corbett St downtown and on Gulf to Bay Blvd. Your clinician sends the order and goes over the results at the next video follow-up.

Pinellas resources that sit alongside our care

  • Care About Me. Since May 2024, Pinellas County has run a coordinated access line where a resident or a relative in a non-crisis moment can call, text or chat with a behavioral health specialist, who sorts out the need and schedules an appointment with a local provider. It can help with services we do not offer while you wait for, or continue, psychiatric care.
  • Youth crisis response. Eleos, the organization formerly known as PEMHS, runs the county's youth Mobile Response Team.
  • Family support. NAMI Pinellas County is the local NAMI affiliate.
  • Any emergency. 911 for immediate danger; 988, by call or text, for a mental health crisis at any hour.

Those services belong to the county and its partners, not to Ascend Mind and Body. When you want a first appointment, book a video visit or request a callback from wherever you are in Pinellas County.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (813) 670-3005 or read how insurance works here.

Psychiatry for Clearwater residents, in depth

The longer answers, one topic at a time.

Pinellas is not short of psychiatrists. It is short of open panels .

Finding psychiatric care is not solved by adding another name to a directory. It is solved by capacity that is actually open. Psychiatric visits by secure video, or in person at our Wesley Chapel office, with prescribers taking new Florida patients, are a direct answer for Clearwater adults.

Request a callback
How soon a Clearwater adult can actually be seen
The short answer

Most new north Pinellas patients get a first appointment inside of seven days. Call (813) 670-3005 early in the day and ask what is actually open.

People rarely search for a psychiatrist casually. The calls we take from Clearwater tend to arrive at a specific moment: a prescription is running out, a prior practice stopped taking the plan, a therapist has said the next step needs a prescriber, or somebody finally decided to deal with something they have been carrying for years and does not want to lose that decision to a queue.

Two structural things make a short wait real rather than advertised. The first is that two prescribers share the panel, so a gap on one calendar is genuinely bookable instead of theoretical. The second is that video removes geography from the equation. An opening on a Tuesday afternoon is reachable from a house in Countryside, a break room in Largo, or a quiet room in Safety Harbor, with nothing between you and the appointment but a link.

What a fast start is not: it is not urgent care, and it is not a crisis line. Starting a psychiatric medication under time pressure, without a real history, is worse than waiting a few extra days for a proper evaluation. If you are in immediate danger right now, call 988 or 911; that is an emergency and a scheduled appointment is the wrong instrument for it. For everything below that line, a quick route to a thorough first visit is exactly what this is built for.

Four things that keep scheduling quick
  1. 1

    Two calendars, checked together

    The coordinator looks at Anna's and Margot's schedules on the same call and quotes you the earlier of the two.

  2. 2

    Your address does not set the wait

    Because visits are on video, a Clearwater or Dunedin address never costs you days. Any opening anywhere on the schedule is reachable from where you already are.

  3. 3

    Benefits checked before the visit, not after

    Your plan gets verified on that first phone call, so a coverage surprise does not push your start date into next month.

  4. 4

    The first clinician is the ongoing clinician

    Whoever evaluates you keeps you. A quick start is not worth much if the follow-up hands you to somebody new every quarter.

The two prescribers you choose between
The short answer

You pick a clinician before you book rather than being assigned one, and that clinician is the one you keep. Both are board-certified Psychiatric Mental Health Nurse Practitioners licensed in Florida, and both see Pinellas patients by video. Neither is a physician, which we state here rather than bury.

  • Board-certified PMHNP-BC
  • Florida-licensed APRN
  • Prescriptive authority
  • You choose, then you keep

Anna Stouffer, PMHNP-BC

Anna Stouffer, PMHNP-BC holds dual board certification as a Psychiatric Mental Health Nurse Practitioner and as a Family Nurse Practitioner (FNP-BC), with a Master of Science in Nursing and more than ten years of clinical work. She began in family medicine and moved into psychiatry, and that order matters in practice. Thyroid function, sleep disorders, chronic pain, and interactions with medications a patient is already taking are things she reads as part of the psychiatric picture rather than as somebody else's department. Her caseload is adult outpatient: depression, anxiety, adult ADHD, bipolar disorder, PTSD, and OCD. In her own words, "I believe every patient deserves to be heard, not rushed."

Anna also runs the in-person ketamine therapy program at Wesley Chapel for a narrow group of patients with treatment-resistant depression. It is a separate service from medication management, it requires an in-person visit, and it is not a starting point. Pinellas patients weighing that trip can read ketamine therapy for Clearwater.

Margot Krahn, PMHNP-BC

Margot Krahn, PMHNP-BC is a board-certified PMHNP and Florida-licensed APRN with twelve years of clinical experience across the lifespan. She works with adults living with ADHD, anxiety, depression, bipolar-spectrum conditions, and trauma-related symptoms. She describes her approach plainly: "Every person deserves care that feels personal, respectful, and genuinely supportive. Meaningful change is always possible." Patients tend to describe her as unhurried and easy to be honest with, which matters more than it sounds when the whole treatment depends on accurate self-report.

Having two prescribers instead of one is the unglamorous reason a within-the-week start is realistic here. It is capacity, not a scheduling trick.

Nurse practitioner, not physician, and why we lead with that

A lot of practices let the word "psychiatry" do the work and never tell you what letters are behind the person on the screen. We would rather be the ones who say it.

  • PMHNP-BC means a graduate-trained advanced practice nurse who has passed national board certification in psychiatric mental health. In Florida that clinician evaluates, diagnoses, and writes prescriptions, controlled substances included when the situation calls for it.
  • APRN is the Florida license category. Prescriptive authority sits under the Florida Board of Nursing, not under a supervising physician's signature on every script.
  • FNP-BC is the second certification Anna carries. It is why she can weigh a metabolic or endocrine explanation for a symptom instead of treating everything as psychiatric by default.
  • MD or DO is a physician psychiatrist. We do not have one. If that is a requirement for you, say so on the phone and we will point you elsewhere rather than talk you out of it.

Someone typing "psychiatrist in Clearwater" is usually not trying to parse credential letters, and that is precisely why the distinction gets glossed. The work that most people mean by psychiatry, an accurate diagnosis and medication managed by somebody paying attention, is core PMHNP practice, and both of ours are licensed to do all of it. Being straight about the title is not a caveat we are apologizing for. It is the same honesty you should expect about everything else in your chart.

Want to be matched to Anna or Margot?

(813) 670-3005
What we treat, and what we refer out
The short answer

Adult outpatient psychiatry: depression including postpartum, anxiety and panic, adult ADHD, bipolar I and II, PTSD, OCD, and perinatal mood conditions. Not in scope: primary substance use disorder treatment, active psychosis, and eating disorders needing a higher level of care. If your situation belongs somewhere else, you will hear that on the first call rather than after three visits.

If what you are dealing with right now feels like immediate danger to yourself or anyone else, call 988 or 911. Short of that, a first evaluation commits you to nothing except information.

Depression, including the postpartum window

The range runs from a first depressive episode to a low mood somebody has quietly carried for a decade and stopped calling depression. The National Institute of Mental Health notes that for moderate to severe depression, medication combined with psychotherapy generally does better than either on its own, which is why a prescription here comes with a conversation about therapy rather than instead of one. Antidepressants usually need four to six weeks to show what they can do, and you will be told that at the visit where one is started, not left to wonder at week two. In the postpartum window we account for breastfeeding when it applies and coordinate with your obstetric provider. Any thought of harming yourself or your baby is an emergency: call 911 or go to the nearest emergency department.

Anxiety and panic

Generalized anxiety, social anxiety, and panic disorder are among the most common reasons adults seek psychiatric care. The usual approach is a daily SSRI or SNRI plus an explicit plan for what happens during a spike, and it does noticeably better when paired with CBT-based therapy. One thing we check before settling on a panic diagnosis: whether a cardiac workup has ever been done. Panic and cardiac symptoms overlap enough that assuming is not good practice, particularly in an older population.

Adult ADHD

Adults who suspect they have had ADHD since childhood but were never evaluated are a large share of new visits. The evaluation is a structured symptom history going back to childhood, a look at how symptoms are actually affecting work and relationships now, and a deliberate rule-out of the conditions that imitate ADHD, before medication is on the table at all. Stimulants are Schedule II controlled substances. Whether one fits your case, and whether the evaluation needs to happen in person, is a clinical judgment your provider makes and explains. An in-person visit at the Wesley Chapel flagship is available when that is what your situation requires.

Bipolar I and II

Getting the diagnosis right matters more here than almost anywhere else in outpatient psychiatry, because an antidepressant given alone to someone with bipolar disorder can destabilize the course. So the evaluation spends real time on periods of elevated mood, decreased need for sleep, and family history, not just on the depressive episode that prompted the call. Some mood stabilizers require baseline and periodic bloodwork. We order it, you can draw it at a lab near you in Clearwater or Largo, and we go through the results with you at follow-up instead of leaving them in a portal.

PTSD and trauma-related symptoms

Medication can take the edge off hyperarousal, nightmares, and the sleep destruction that makes everything else harder to treat. It does not process the trauma. That is what trauma-focused therapy is for, and we will say so directly rather than let a prescription quietly stand in for the work. Where a patient is already working with a therapist, we coordinate with written consent so the two halves are not operating blind to each other.

OCD

Obsessive-compulsive disorder frequently needs higher antidepressant dosing than depression does and a longer runway before a fair judgment can be made. Exposure and response prevention therapy is the piece that does most of the heavy lifting; medication is there to make the exposure work tolerable enough to actually do. If you are not in ERP yet, we will help you find it.

What sits outside our scope

Outpatient medication management is not the right level of care for a primary substance use disorder, for active psychosis, or for an eating disorder that needs medical monitoring or a structured program. Psychological and neuropsychological testing are a separate service with Dr. Richard M. Marshall, Ed.D., Ph.D., offered in person at our Lakeland office and by telehealth throughout Florida. When one of those is the presenting need, the useful thing we can do is name it quickly and point you to the level of care that fits, which is a better outcome than three months of the wrong service.

What the first ninety days actually look like
The interior of an Ascend office. Clearwater and Pinellas County patients are seen by Florida telehealth; in-person visits take place at Ascend's Tampa (Carrollwood) office. Actual Ascend office

Clearwater and north Pinellas psychiatric visits happen by secure Florida telehealth, usually starting within the week.

The short answer

Ninety days is roughly how long it takes to know whether a first plan is the right one. Evaluation, then a medication chosen for your particular presentation, then scheduled check-ins that are long enough to catch what a rushed visit misses. No medication works for every person, and the first choice is a starting point rather than a verdict.

Visit one: the evaluation, 60 to 75 minutes

Longer than most first psychiatric appointments, on purpose. It covers symptom history and how far back it goes, sleep, substance use asked without judgment, medical conditions and every current medication, prior psychiatric trials and what happened with each, family history, and what you actually want to be different in six months. A rushed intake is the single most common reason a treatment plan misses, because the diagnosis it was built on was assembled in twelve minutes.

Weeks one and two: tolerability, not effectiveness

Early on we are watching whether you can live with the medication, not whether it is working yet. Most side effects that are going to appear show up in this window, and a fair number of them settle on their own. This is also when people quietly stop taking something because nobody told them the first two weeks can feel worse before better. You get a direct way to report that instead of waiting for the next appointment.

Weeks four to six: the first honest read

This is where an antidepressant or anti-anxiety medication has had enough time to show its effect. Sleep and appetite often shift before mood does, which is a useful early signal. At this visit we look at whether the target symptoms have moved, whether the dose is right, and whether what improved is what you actually came in for. Partial response at week six is common and is usually a dose question rather than a reason to abandon the medication.

Weeks eight to twelve: adjust, switch, or leave it alone

By now there is enough information to make a real decision. Adjust the dose, add or change something, or, if it is working, stop fiddling with it and move to a maintenance interval. Anything involving a controlled substance follows Florida and federal prescribing rules, which we work inside rather than around. We do not promise a controlled-substance prescription before an evaluation, and we cannot simply continue a prior provider's prescription without doing our own assessment first.

When ketamine therapy enters the conversation, and when it does not

For a small number of patients whose depression has not responded adequately to standard antidepressant trials, Anna Stouffer provides in-person ketamine therapy at Wesley Chapel. It is given under the supervision of a licensed prescriber for treatment-resistant depression and select indications. It is not a first-line option, individual responses vary, it is a separate program from routine medication management, and it requires travel to Wesley Chapel for in-person visits. Most patients on this page never need it, and it is not something we raise in the first ninety days.

Why the follow-ups are not ten minutes

Practices under volume pressure compress follow-up appointments to ten or fifteen minutes. That is enough time to ask whether the medication is working and adjust a number. It is not enough time to catch the side effect a patient assumed was unrelated, to notice that a medication was helping partially before it got abandoned, or to hear the thing somebody takes four minutes to work up to saying. Our follow-ups run twenty to thirty minutes and the initial evaluation runs sixty to seventy-five, because in psychiatry a slightly longer visit early is cheaper than a series of corrections later.

Video visits, and the things they genuinely cannot do

For diagnostic evaluation and ongoing medication management the clinical consensus supports video care. The exceptions are real but narrower than most people assume, and we would rather list them than pretend they do not exist.

The American Psychiatric Association has published guidance affirming telepsychiatry as an appropriate way to deliver outpatient psychiatric care to most adults. The parts that make up a psychiatric visit, the diagnostic interview, the medication discussion, the symptom check, and the working relationship itself, hold up on video without losing much.

Three things a video visit cannot do

  • A physical exam. When one is clinically indicated, it has to happen somewhere with hands and a room. We coordinate that with your primary care provider or, if you use Ascend for primary care, inside our own system.
  • A blood draw. Lithium levels, thyroid panels, metabolic monitoring: we order them and you draw locally in Pinellas, but nobody is drawing blood over a webcam.
  • A hands-on safety assessment during an acute crisis. That belongs in an emergency department, not a scheduled video appointment, and we will say so in the moment rather than try to manage it on a call.

What video demonstrably does better is access. Time to a first appointment measured in days, the same prescriber every time instead of whoever the panel produced, and reach for people whose shift work, mobility, caregiving, or transportation would otherwise decide the question for them.

What a Clearwater telehealth visit needs from you

A device with a working camera and microphone, an internet connection that holds, and somewhere private. Sessions run on Zoom for Healthcare under a signed Business Associate Agreement, which meets HIPAA's technical safeguards for protected health information, with the call encrypted. We take a backup phone number before every visit, so a dropped video call becomes a phone call rather than a cancelled appointment; Florida permits audio-only visits where video is not feasible and you consent. Florida law also requires that you be physically inside the state during the session, which your provider confirms at the start each time. That rule is about licensure, not about where you live, so a Clearwater patient on a work trip to Georgia needs to reschedule.

The in-person option, and who actually uses it

Face-to-face psychiatric visits happen at our Wesley Chapel office, the Ascend office that offers in-person psychiatry. In practice, most Pinellas patients never make that drive. The people who do are usually going for a specific reason: a clinical situation where an in-person evaluation is the right call, or pairing a psychiatric follow-up with in-person ketamine therapy on the same day. Every other visit, including the initial evaluation and every follow-up after it, can be done from home.

Coverage in Pinellas: carriers, employer plans, and military benefits
The short answer

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Insurance questions go to our care team, who confirm your coverage with you before your first visit. We check your specific plan on the phone before you book, and we will not tell you a plan covers something it does not.

Insurance questions before you call

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Military, veteran, and retiree coverage

North Pinellas carries a substantial military and veteran population, including families connected to Coast Guard Air Station Clearwater and a large number of retirees who settled on this side of the bay. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. If you are covered under either, say so on the first call so the coordinator can verify eligibility and referral requirements before scheduling rather than after.

What to ask our care team

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Keeping your Pinellas primary care provider in the loop

Psychiatric medication does not behave well in isolation. Thyroid dysfunction can look exactly like depression, several blood pressure medications affect mood, and some antidepressants interact with anticoagulants. If your primary care is outside Ascend, which it will be for most Clearwater patients, we request records or send a treatment summary with your written consent so that the person managing your physical health is not finding out about a new psychiatric medication from a pharmacy printout.

Your Clearwater options, side by side

Each route has a real cost. Better to see them before you spend a week on the phone.

Routes to a psychiatric prescriber from Clearwater and north Pinellas.
Route You know who you get Face-to-face possible
Ascend Mind and Body Choose one of two, then keep them Yes, in Wesley Chapel
National telehealth psychiatry brand Assigned from a national panel Video only, everywhere
Pinellas hospital-affiliated group Depends on assignment Usually yes, locally
Directory listing you call yourself Whoever answers Varies by listing

A national video brand signs you up quickly and then assigns whoever is available, with no in-person option anywhere. A local hospital group can see you in a room in Clearwater. A directory is fast to read but tells you little until you start calling. We are the trade where you give up a nearby waiting room and get a named prescriber and a start date instead.

There is no Clearwater office. Here is how the geography actually works.
The short answer

Ascend has no location in Pinellas County. Clearwater and north Pinellas patients are seen by secure Florida telehealth from home. If you want a face-to-face psychiatric visit, it is at our Wesley Chapel office, about 50 minutes from Clearwater. For the great majority of patients here, every visit stays on video.

In person: Ascend Mind and Body, Wesley Chapel
27724 Cashford Circle, Suite 102
Wesley Chapel, FL 33544
Psychiatry: (813) 670-3005

Hours: Monday through Friday, 9:00 AM to 5:00 PM.

How a medication trial is actually run

The word "trial" is doing real work in psychiatric prescribing, and most people have never had it explained. A trial is not "here is a prescription, come back sometime." It is a specific dose, held for a specific length of time, judged against a specific question. Getting any of those three wrong is the most common reason someone arrives believing that four medications have failed them when, on review, none of the four was ever given a fair test.

Duration comes first. Most antidepressant and anti-anxiety medications need somewhere between four and eight weeks at an adequate dose before anyone can say whether they work. Side effects, by contrast, usually announce themselves in the first week or two. That mismatch is cruel and it is also predictable, which is why we say out loud at the start that the early weeks may cost you something before they pay anything, and why the two-week check-in exists rather than a two-month one.

Dose comes second. An enormous share of "it didn't work" turns out to be "it was never raised past the starting dose." Starting doses are chosen to be tolerable, not to be effective. If the medication is being tolerated and the symptoms have not moved, the next step is usually more of it rather than something different, and stopping at the introductory dose wastes the six weeks you already spent.

The question comes third, and it is the one most often left vague. Before the trial begins we name what would count as an answer: sleeping through more nights than not, getting to work five days instead of three, panic episodes down from daily to weekly, the intrusive checking losing its grip on the evening. Those are things you can notice. "Feeling better" is not, and a target nobody can measure produces a decision nobody can defend.

At the end of a fair trial there are only a few honest outcomes: it worked and we hold, it partly worked and we optimize, it did nothing and we change, or it caused a problem worth more than the benefit and we change for that reason. Each of those has a different next move, and knowing which one you are in is exactly what a real trial buys you. Care that never reaches a verdict is not cautious care; it is just a longer version of not deciding.

North Pinellas communities we serve by telehealth: Clearwater, Countryside, Clearwater Beach, Dunedin, Palm Harbor, Ozona, Crystal Beach, Safety Harbor, Oldsmar, Tarpon Springs, Largo, Belleair, Belleair Bluffs, and Seminole. Licensure attaches to the state rather than the ZIP code, so any Florida resident can be seen on video regardless of neighborhood. Ascend's three physical offices are in Wesley Chapel, Tampa, and Lakeland.

Related care: psychiatry in St. Petersburg for south Pinellas, Florida telehealth psychiatry, and talk therapy when medication should be paired with therapy. All of it sits within our psychiatry and medication management in Florida.

The limits, and what to do when this is not the right service
The short answer

Psychiatric medication helps a great many people and it is not certain to help any particular person. The right medication is usually arrived at by adjustment rather than found on the first attempt, it works better alongside therapy than alone, and it depends entirely on you reporting honestly how things are actually going. And there are nights when the right answer is not an appointment at all.

We are not going to tell you that a prescription resolves everything, or that one medication behaves the same way in two different people. Responses vary by diagnosis, history, and biology. Antidepressants take weeks. Some medications require ongoing bloodwork. Controlled substances come with rules we follow rather than find our way around. What is genuinely inside our control is an accurate diagnosis, a medication matched to your actual presentation rather than to a category, and appointments long enough to catch what a hurried one misses. Those are the parts we take seriously, and they are the parts that decide most outcomes.

If tonight is an emergency, this page is the wrong tool

A scheduled appointment cannot help with something happening right now. If you or someone with you is in immediate danger, use these instead:

  • Call or text 988 for the Suicide and Crisis Lifeline, any hour, from anywhere in Pinellas County.
  • Call 911 or go to the nearest emergency department if there is immediate physical danger. Clearwater and north Pinellas have several emergency departments within a short drive, and any of them is the right destination in an emergency.
  • Call 211 for Tampa Bay area community resources, including help finding crisis services, shelter, and support when the need is urgent but not a medical emergency.

None of that is a referral away from us. It is what to do in the hours when a scheduled visit is not the instrument you need. Once things are stable, a psychiatric evaluation is exactly the right next step, and it is the point of this page.

Signals it is time to change the plan

  • An adequate trial has gone by and the symptoms you actually came in for have not moved.
  • Side effects have started to outweigh whatever benefit you are getting.
  • Something new has appeared, or something old has escalated, since the last visit.
  • You are shading the truth with your provider about how you are really doing, or about whether you are taking it.

None of those mean psychiatric care has failed. They usually mean this particular medication or this particular dose has, and changing course is an ordinary part of the process rather than an admission of defeat. If what you need turns out to be outside what outpatient medication management can do, a primary substance use disorder, active psychosis, or an eating disorder requiring a higher level of care, we will say so plainly and point you toward the right level of care instead of taking on something we cannot do well.

One call is enough to find out where you stand

Tell us what is going on and we will match you to Anna or Margot and check the soonest opening across both. Most new patients are scheduled within the week, by secure Florida telehealth across Clearwater and Pinellas County.

In crisis right now? Call or text 988 anytime. Psychiatry appointments are not an emergency service.

Common questions

Is there an Ascend psychiatry office in Clearwater?

No. Ascend has three physical offices, in Wesley Chapel, Tampa, and Lakeland, and none of them is in Pinellas County. Clearwater and north Pinellas adults are seen by secure Florida telehealth from home, including the initial evaluation and every follow-up. If you want a face-to-face psychiatric visit, it is at our Wesley Chapel office at 27724 Cashford Cir Ste 102, Wesley Chapel, FL 33544. Ascend has no office in Pinellas County.

How long is the wait for a first psychiatric appointment from Clearwater?

Most new north Pinellas patients are scheduled within seven days. Calling early in the day is what catches a short-notice opening.

How long before we know whether a medication is working?

Most antidepressant and anti-anxiety medications need four to eight weeks at an adequate dose before the answer is clear, while side effects usually show up in the first week or two. That mismatch is why a check-in is scheduled at about two weeks rather than at the end. Before starting, we name what would count as improvement in terms you can actually observe, so the decision at the end of the trial is based on something measurable.

Are Anna Stouffer and Margot Krahn physicians?

Neither is a physician. Both are board-certified Psychiatric Mental Health Nurse Practitioners, PMHNP-BC, licensed in Florida as Advanced Practice Registered Nurses with prescriptive authority that includes controlled substances when clinically appropriate. Anna Stouffer also holds Family Nurse Practitioner certification. If seeing an MD or DO specifically matters to you, tell us on the first call and we will say so directly rather than blur it.

Can I pick which provider I see, or am I assigned one?

You choose before you book. The coordinator will describe both providers and check both calendars, and you decide. The clinician who does your evaluation is the clinician who keeps seeing you afterward. There is no rotating panel and no next-available assignment.

Which insurance plans are in network for psychiatry?

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Coverage still depends on your specific plan, so the coordinator verifies your benefits on the first call before anything is scheduled.

I have military family coverage. Can I be seen here?

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Mention it on the first call so the coordinator can confirm eligibility and check whether your plan option requires a referral or authorization before your first visit. Behavioral health network gaps are a common frustration for beneficiaries in this county, which is exactly why it is worth verifying up front rather than at check-in.

What happens in the initial evaluation, and how long does it run?

Sixty to seventy-five minutes. It covers your symptom history and how far back it goes, sleep, substance use, current medical conditions and every medication you take, previous psychiatric treatments and what happened with each, family history, and what you want to be different six months from now. Longer than most first psychiatric appointments, because a diagnosis assembled in twelve minutes is the most common reason a treatment plan misses.

Does a Clearwater patient need a doctor's referral before the first psychiatric visit?

No referral is required by us. Book a first evaluation on Anna's or Margot's Zocdoc calendar, or send the callback form and a coordinator phones you. The question a referral really answers is whether your plan wants one before behavioral health visits, and a few plans do; the care team checks that while confirming coverage, so any paperwork is sorted out before the appointment day.

Can you prescribe ADHD or other controlled-substance medication by video?

Sometimes, and it depends on the clinical picture and on the state and federal rules that apply at the time. Stimulants are Schedule II controlled substances, and whether one is appropriate at all, and whether the evaluation must happen in person, is a clinical judgment your provider makes and explains to you. What we will not do is promise a controlled-substance prescription before anyone has evaluated you.

Can you just continue the prescription my previous psychiatrist was writing?

Not without our own evaluation first. We will absolutely take your history into account, and knowing what has already been tried is genuinely useful, but Florida and federal rules require an appropriate assessment before prescribing, and continuing a medication blind is not good care regardless of the rules. Bring the name, dose, and how long you have been on it, and the first visit will move faster.

Where do I get bloodwork done if my medication requires monitoring?

At a lab near you. Some mood stabilizers and a few other medications need baseline and periodic labs. We send the order, you draw at a convenient location in Clearwater, Largo, or wherever is easiest in the county, and the results get reviewed with you at your next appointment rather than dropped into a portal without explanation.

What if my video call drops in the middle of the appointment?

We collect a backup phone number before every visit precisely for this. If the video fails, your provider calls that number and the appointment continues by phone. Florida permits audio-only visits when video is not feasible and you consent to it, so a bad connection does not cost you the appointment or the slot.

Do I have to be in Florida during my appointment?

Yes. Florida licensure requires you to be physically located in the state during the visit, and your provider confirms your location at the start of each session. It is about where you are sitting, not where you live, so a Clearwater patient traveling out of state needs to reschedule rather than log in from the road.

Is the video visit private?

Sessions run on Zoom for Healthcare under a signed Business Associate Agreement, which meets HIPAA's technical safeguards for protected health information, and the call is encrypted. The other half is on your end: use a private space, headphones if anyone else is home, and a device you control. Plenty of patients take their appointment from a parked car, and that is a perfectly reasonable choice.

Do you treat postpartum depression and anxiety?

Yes. Postpartum depression and postpartum anxiety are treated as part of adult psychiatric care, with breastfeeding status accounted for when it applies and coordination with your obstetric provider where that helps. If symptoms ever include thoughts of harming yourself or your baby, that is an emergency: call 911 or go to the nearest emergency department rather than waiting for an appointment.

What is outside your scope, and what happens if that is what I need?

Outpatient psychiatric medication management is not the right level of care for a primary substance use disorder, for active psychosis, or for an eating disorder that requires medical monitoring or a structured program. Psychological and neuropsychological testing are a separate service with Dr. Richard M. Marshall, Ed.D., Ph.D., offered in person at our Lakeland office and by telehealth throughout Florida. If one of those is what you need, you will hear it on the first call and get pointed toward the right level of care, which is more useful than three months of the wrong service.

Do you offer ketamine therapy, and would I qualify?

Ketamine therapy is a separate in-person program at Wesley Chapel, run by Anna Stouffer, for a narrow group of patients whose depression has not responded adequately to standard antidepressant trials. It is not a starting point and most patients on this page never need it. Ketamine is a Schedule III controlled substance. The ketamine used at Ascend is a compounded preparation that is not FDA-approved; no compounded medication is FDA-approved for any use. It is given under the supervision of a licensed prescriber for treatment-resistant depression and select indications. Individual responses vary, and eligibility is decided by clinical evaluation rather than by request.

Where is the nearest emergency room for a psychiatric emergency in Clearwater?

Inside the city there are two 24-hour options: Morton Plant Hospital's Cantonis Emergency Center on Pinellas St, and HCA Florida Clearwater Emergency, a freestanding ER on Gulf to Bay Blvd. If someone is in immediate danger, call 911 instead of driving. For a suicidal crisis or other mental health emergency, call or text 988 at any hour, and for a young person, Eleos runs the Pinellas youth Mobile Response Team. None of these are Ascend Mind and Body services; a scheduled video visit is for the steadier days afterward.

Can a child or teenager in Clearwater be seen?

Yes. Margot Krahn, PMHNP-BC sees ages 5 to 17 through our child and adolescent psychiatry service, by secure video from home or in person in Wesley Chapel, and a parent or guardian joins. If the struggle shows up at school, Pinellas County Schools has a designated 504 Coordinator in every school, and that person is the first contact the district gives parents for Section 504 questions. Ask what documentation the school wants, and bring that request to the visit.

Do you treat older adults in Clearwater?

Yes. Margot Krahn, PMHNP-BC sees older adults through our geriatric psychiatry service, usually by video, which suits someone who would rather not cross the bay, and a family member can sit in with the patient's consent. For help beyond the visit, such as services at home or support for a tired caregiver, the Area Agency on Aging of Pasco-Pinellas is the county's aging resource center, and the Florida Elder Helpline at 1-800-96-ELDER can point you to it.

Psychiatrist, psychologist or therapist: who should a Clearwater adult call first?

Match the call to the question. If you want to know whether medication would help, or need a diagnosis, start with a psychiatric evaluation by Anna or Margot. If a school, employer or court has asked for formal testing with a written report, that is a psychologist's work. If you mainly want regular sessions to talk through anxiety, grief or a relationship, start with a therapist; Ascend Mind and Body's therapists see Clearwater residents by Florida telehealth.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Children and teens

Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC see Clearwater residents by secure Florida telehealth from our Wesley Chapel office, usually within the week. If you would rather be seen in person, our Wesley Chapel office is about 50 minutes from Clearwater. Ascend has no Clearwater office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Where you are seen

Psychiatry for Clearwater residents: by video, or in person nearby

Ascend has no Clearwater office. Anna Stouffer, PMHNP-BC, and Margot Krahn, PMHNP-BC see Clearwater residents by secure Florida telehealth from our Wesley Chapel office. Telehealth visits are for Florida residents.

If you would rather be seen in person, our Wesley Chapel office at 27724 Cashford Cir Ste 102, Wesley Chapel, FL 33544 is about 50 minutes from Clearwater.

Areas served
Clearwater, Pinellas County (ZIPs 33755, 33756, 33759, 33761, 33763, 33764, 33765)
In-person office
Wesley Chapel, 27724 Cashford Cir Ste 102, Wesley Chapel, FL 33544
Drive from Clearwater
About 50 minutes (Google Maps, typical traffic)
More Psychiatry
Psychiatry across Florida; Psychiatry for St. Petersburg, Psychiatry for Apollo Beach
Call Now Book a video visit