Tampa residents · Florida telehealth (video)

Online Psychiatrist for Tampa, FL residents

Psychiatry by secure video for Tampa residents, with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Anna Stouffer, PMHNP-BCMargot Krahn, PMHNP-BC

You’ll see Anna Stouffer, PMHNP-BC, Margot Krahn, PMHNP-BC.

Prefer a call first?

Request a visit

Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Quick answer

Psychiatry for Tampa residents at Ascend Mind and Body is by secure video with Anna Stouffer, PMHNP-BC, or Margot Krahn, PMHNP-BC, board-certified psychiatric nurse practitioners licensed in Florida. Psychiatry is not offered in person in Tampa; in-person visits are at our Wesley Chapel office, about 25 minutes north. Video visits are for Florida residents, and most new patients are scheduled within the week. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Choose your clinician

Pick a clinician and book a time that works for you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Tampa.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. Your first evaluation

    A full psychiatric evaluation by video: your history, your symptoms, what you have already tried and what you want to change.

  4. Follow-ups by video

    If medication is part of the plan, the prescription is sent electronically to the pharmacy you choose, and video follow-ups check how it is working and adjust it with you.

Where Tampa patients are seen

Most Tampa patients choose video. If you would rather sit in the room, our Wesley Chapel office is about 25 minutes away.

Recommended for Tampa

By video, from home

  • Skip the drive: Wesley Chapel is about 25 minutes from Tampa
  • The same psychiatry team that sees patients in Wesley Chapel
  • For Florida residents, on a phone or laptop

Serving Tampa, Hillsborough County

  • 33602
  • 33606
  • 33609
  • 33618
Ascend Mind and Body Wesley Chapel office

Prefer in person?

Our Wesley Chapel office

Ascend Mind and Body of Wesley Chapel
27724 Cashford Cir Ste 102
Wesley Chapel, FL 33544

About 25 min from Tampa by car via I-275 N, outside rush hour

(813) 670-3005

Choosing a psychiatric clinician in Tampa, and the city's safety net between visits

Hillsborough County had about 721 residents for every mental health provider in 2024, against 693 for Florida as a whole, according to CMS registry data cited in Tampa General Hospital's 2025 Community Health Needs Assessment. A bench that thin is a good reason to ask a few pointed questions before you hand your history to anyone, us included.

Five checks worth making before a first visit

  1. The license. The Florida Department of Health runs a public license lookup, and any prescriber you consider should show an active Florida license there.
  2. The name. Ask who you will actually see and whether it stays that person. Here you choose Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC before booking, and that clinician keeps your case.
  3. The date. Ask for the real day of the first evaluation, not a promise of soon.
  4. The room. For psychiatry with Ascend Mind and Body, in-person visits happen only at the Wesley Chapel office, about 25 minutes from central Tampa via I-275 N, or about 15 minutes from Tampa Palms via I-75 N, both measured outside rush hour. Everything else runs on secure video from Seminole Heights, Ybor City or wherever you are in Florida.
  5. The coverage. Ask how it gets checked. Our care team confirms it with you before the first appointment.

If something cannot wait for the next appointment

  • Anyone in immediate danger: call 911. A suicidal crisis or any mental health emergency, day or night: call or text 988.
  • Emergency departments inside city limits include Tampa General Hospital on Davis Islands and BayCare St. Joseph's Hospital on West Dr. Martin Luther King Jr. Blvd. AdventHealth Tampa has a Tampa address but sits just outside the city line in the University area, and it runs an emergency department as well.
  • Hillsborough County's youth Mobile Response Team is run by Ibis Healthcare. If you are not sure which service fits the moment, 988 is the simplest first call.

None of these are Ascend Mind and Body services; they are the county's emergency system, and they exist for the hours a scheduled visit cannot cover. For partners and parents, NAMI Hillsborough is the local NAMI affiliate. Margot also sees adults later in life, described on our geriatric psychiatry by telehealth page. When you are ready, book a video visit or ask for a callback.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (813) 670-3005 or read how insurance works here.

Psychiatry for Tampa residents, in depth

The longer answers, one topic at a time.

Video when you want it. A room when you need one .

Tampa is close enough to our Wesley Chapel office that the in-person option is genuinely convenient rather than theoretical. Psychiatry is offered in person at our Wesley Chapel office, just off I-75 about 25 minutes north of the city, and by Florida telehealth. Most people still choose video for routine visits, and that is fine. The point is that here, choosing is real.

Request a callback
Getting on a calendar in a market this size
The short answer

Most new Tampa-area patients are scheduled within the week. Call (813) 670-3005 in the morning and ask what is genuinely open.

What "within the week" actually means here

It means a first evaluation, sixty to seventy-five minutes, with a named clinician, usually inside seven days of your first call, and sometimes sooner when a cancellation lands. It does not mean a fifteen-minute intake with whoever is free, and it does not mean a prescription issued before anyone has properly evaluated you. Those two shortcuts are how some operations produce fast numbers, and neither is on offer.

What this is not

Not urgent care, not a crisis line, and not a prescription service. Psychiatric medication started under time pressure without a real history is worse than a short deliberate wait. If you are in immediate danger, call 988 or 911 now. Hillsborough has emergency departments across the county, and any of them is the right destination in an emergency.

How the schedule gets you in
  1. 1

    Two panels, one lookup

    Anna's and Margot's calendars get read together on the first call, and you are quoted the earlier real opening rather than a placeholder date.

  2. 2

    Format chosen, not assigned

    You decide whether the first visit is video or in person, at our Wesley Chapel office. Both are on the same schedule, so choosing one does not push your date out.

  3. 3

    Coverage confirmed first

    Benefits are verified during that call, including any behavioral health carve-out, so nothing stalls between booking and arriving.

  4. 4

    Continuity from visit one

    The clinician who evaluates you is the clinician who keeps you. A quick start means little if the follow-up rotates.

Who you would actually be seeing
The short answer

Two clinicians, named here, both board-certified Psychiatric Mental Health Nurse Practitioners licensed in Florida. You choose one before booking and stay with them. Neither is a physician, and both see Tampa patients by video or in person at our Wesley Chapel office.

  • Board-certified PMHNP-BC
  • Florida-licensed APRN
  • Prescriptive authority
  • Video or in person

Anna Stouffer, PMHNP-BC

Anna Stouffer, PMHNP-BC holds board certification both as a Psychiatric Mental Health Nurse Practitioner and as a Family Nurse Practitioner, with a Master of Science in Nursing and more than ten years in clinical practice. Family medicine came first, psychiatry second, and the sequence shows in how she works. Sleep, thyroid function, chronic pain, and interactions across a long medication list are part of the psychiatric assessment rather than someone else's problem. Adult outpatient work is her focus: depression, anxiety, adult ADHD, bipolar disorder, PTSD, and OCD. Her stated principle is short: "I believe every patient deserves to be heard, not rushed."

Anna also delivers the in-person ketamine therapy program at Wesley Chapel, a separate service for a small number of patients with treatment-resistant depression.

Margot Krahn, PMHNP-BC

Margot Krahn, PMHNP-BC is a board-certified PMHNP and Florida-licensed APRN with twelve years of clinical experience across the lifespan. Adults come to her for ADHD, anxiety, depression, bipolar-spectrum conditions, and trauma-related symptoms. She sums up her approach this way: "Every person deserves care that feels personal, respectful, and genuinely supportive. Meaningful change is always possible." Patients tend to note that she does not rush and does not make a complicated history feel like a burden.

Two prescribers rather than one is the plain reason a within-the-week start is realistic. It is capacity, not scheduling cleverness.

You searched "psychiatrist." Here is what that word is doing.

Almost nobody types "psychiatric mental health nurse practitioner Tampa" into a search bar. People type psychiatrist, because it is the word for the job rather than the word for the license. That mismatch is exactly what a lot of marketing quietly exploits, and we would rather name it.

  • The job you are looking for is a licensed clinician who can evaluate you, diagnose you, prescribe psychiatric medication, and manage it over time.
  • The license our providers hold is PMHNP-BC, a board-certified psychiatric nurse practitioner practicing in Florida as an APRN with prescriptive authority that includes controlled substances when clinically warranted.
  • The difference is that a psychiatrist is a physician, an MD or DO, with medical school and psychiatric residency behind the title. We do not have one on the psychiatric side of this practice.
  • The overlap is most of outpatient practice. Diagnostic evaluation, medication selection and adjustment, monitoring, and coordination with therapy are core PMHNP work, done at full scope here.

Where a physician genuinely matters more is at the complicated end: unusual medication interactions across serious medical illness, or a presentation that has already resisted several well-run treatment courses. Those cases exist, and when yours is one we will say so and help you find the right person rather than keep you out of stubbornness. For the large majority of Tampa adults searching this term, the answer to "can this person actually help me" is yes, and you deserved to work that out from the page rather than from the invoice. If you are not yet sure medication is the right starting point at all, our overview of outpatient mental health services in Tampa compares it with therapy and testing.

Want to be matched to Anna or Margot?

(813) 670-3005
Want a real appointment date?

Tell us what is going on and we will match you to Anna or Margot and check the soonest opening across both. The first conversation is information, not a commitment.

Florida telehealth statewide, or in person at our Wesley Chapel office.

Conditions we treat for Tampa adults
The short answer

Adult depression including postpartum, anxiety and panic, adult ADHD, bipolar I and II, PTSD, and OCD. Below, each one is described by what actually prompts the call, because most people recognize their situation from the trigger rather than from the diagnostic label.

If any of this has become an immediate danger to you or somebody else, call 988 or 911 before doing anything else.

Depression: the call usually comes after work slips

Very few people call at the first bad week. The call comes when performance at work drops enough to notice, when a partner raises it, or when something that used to be automatic, getting up, eating, answering messages, stops being automatic. Range runs from a first episode to a low mood carried so long it stopped being described as depression. The National Institute of Mental Health reports that for moderate to severe depression, medication plus psychotherapy generally does better than either alone, which is why medication here comes with a therapy conversation. Postpartum depression is treated with breastfeeding status accounted for and your obstetric provider coordinated with. Any thought of harming yourself or your baby is an emergency, not an appointment.

Anxiety and panic: the call often comes after the ER cleared you

A very common Tampa story: chest tightness, racing heart, a certainty that something is badly wrong, an emergency department visit, and a workup that finds nothing. The relief lasts about a day before the fear that it will happen again takes over. That sequence is textbook panic disorder and it is treatable. The NIMH places anxiety disorders among the most prevalent conditions in U.S. adults. Treatment usually pairs a daily SSRI or SNRI with an explicit plan for what to do during a spike, and improves further alongside CBT. We do still ask whether a cardiac workup has been done, because assuming panic without it is not sound practice.

Adult ADHD: the call often follows a child's diagnosis

The most common prompt we hear is a parent sitting through their own child's ADHD evaluation and recognizing the entire description of themselves at nine years old. The second most common is a job change into work that demands organization the person has always quietly struggled with. The evaluation is a structured symptom history reaching back to childhood, an honest look at current functional impact, and a deliberate rule-out of the conditions that imitate ADHD. Stimulants are Schedule II controlled substances; whether one is appropriate, and whether an in-person evaluation is required, is a clinical decision your provider makes and explains. In-person visits are available at Wesley Chapel, which for most Tampa patients is a short drive.

Bipolar disorder: the call comes in the low phase

Almost universally, people reach out during a depressive stretch, because the elevated periods rarely feel like a problem while they are happening. So the evaluation asks specifically about times of unusually elevated or irritable mood, going days on very little sleep without feeling tired, uncharacteristic spending or risk-taking, and family history. Getting this right is consequential: an antidepressant used alone in bipolar disorder can destabilize the course. Where a mood stabilizer requires baseline and periodic bloodwork, we order it and you draw at a lab near you in Hillsborough.

PTSD: often named by someone else first

Trauma-related symptoms are frequently identified by a therapist, a partner, or a primary care provider before the patient volunteers the history. Medication can reduce hyperarousal, nightmares, and the sleep destruction that makes every other symptom harder to treat. It does not process the trauma. Trauma-focused therapy does that, and we coordinate with it rather than pretending a prescription replaces it.

OCD: usually introduced as anxiety

People rarely lead with the compulsions, because saying them out loud feels absurd, so OCD frequently arrives labeled as anxiety and can sit under that label for years. It matters because OCD often needs higher antidepressant dosing, a longer trial before judging, and exposure and response prevention therapy, which is a specific protocol rather than general counseling. If ERP is indicated and you are not in it, we help you find it.

Outside our scope

Primary substance use disorder treatment, active psychosis, and eating disorders requiring medical monitoring all belong at a higher level of care than outpatient medication management. Psychological and neuropsychological testing is a separate service, offered in person at our Lakeland office with Dr. Richard M. Marshall, Ed.D., Ph.D. When one of those is the real need, saying so on the first call is more useful than an appointment that was never going to fit.

How the first medication actually gets chosen
The interior of Ascend's Tampa office in Carrollwood, which hosts in-person psychiatry, primary care and talk therapy. Actual Ascend office

An Ascend office waiting area. In-person psychiatric visits take place here or at the Wesley Chapel office.

The short answer

There is no default medication for a diagnosis. The choice comes out of six specific inputs, and a provider who cannot name which one drove the decision is guessing. No medication works for every person, and the first choice is a hypothesis you test together rather than a conclusion.

Input one: which symptom is costing you the most

Two people can both have depression and need different medications because one cannot sleep and the other cannot get out of bed. Some antidepressants are more sedating and some more activating, and matching that to your dominant symptom is one of the few genuinely predictable levers available at the start. So the evaluation asks what you would fix first if you could only fix one thing.

Input two: which side effects you can actually live with

Every option in this category carries a side-effect profile, and the honest question is not which has none but which trade you would accept. Weight change, sexual side effects, daytime sedation, and early nausea land very differently depending on the person, and a medication abandoned in week three because nobody asked is a wasted month. You get told what is likely before you start, not after.

Input three: what else you take and what else you have

Several psychiatric medications interact meaningfully with common cardiovascular prescriptions, anticoagulants, and migraine treatments, and several medical conditions change which options are reasonable. This is where Anna's family medicine background earns its keep. Bring your complete medication list, including supplements, because a supplement interaction is a real one even though it did not come from a pharmacy.

Input four: what has already been tried, and how it actually went

The single most useful thing you can bring is an accurate history of previous trials: what, at what dose, for how long, and what happened. "It did not work" often turns out to mean it was stopped at two weeks, or never reached a therapeutic dose, which makes it an untested option rather than a failed one. Reviving something that was never given a fair run is common and frequently effective.

Input five: your plan's formulary, and whether it needs prior authorization

A medication you cannot obtain is not a treatment plan. Formulary tiers and prior authorization requirements are checked as part of the decision rather than discovered at the pharmacy counter, because a delay of a week or two at that stage is common and demoralizing. Where a preferred alternative is clinically equivalent, we usually start there.

Input six: whether a controlled substance is even in play

Controlled-substance prescribing follows state and federal rules that we work inside rather than around. Nothing is promised before an evaluation, and a prior prescriber's medication cannot simply be continued without our own assessment. Separately, for a small group whose depression has not responded adequately to standard antidepressant trials, Anna Stouffer provides in-person ketamine therapy at Wesley Chapel. It is given under the supervision of a licensed prescriber for treatment-resistant depression and select indications. It is not a first-line option, individual responses vary, and it runs as a distinct program requiring in-person visits.

Why the appointment is long enough to do this

Six inputs cannot be worked through in a fifteen-minute slot, which is roughly why the fifteen-minute medication check produces the outcomes it produces. Initial evaluations here run sixty to seventy-five minutes and follow-ups twenty to thirty. The extra time is not a service flourish; it is the only way the decision above gets made on evidence rather than on habit.

Two Ascend addresses, and how Tampa patients use them

Tampa is the one market where a patient's care can genuinely be split between a screen and two nearby buildings. Worth knowing which does what before you book.

Wesley Chapel, also for in-person psychiatry

Face-to-face psychiatric visits are also available at 27724 Cashford Circle, Suite 102, just off I-75 north of the city. From New Tampa or Carrollwood this is a genuinely short trip; from South Tampa it is a commitment. Free parking, and the same appointment lengths as a video visit.

Moran Road in Carrollwood, for primary care

Ascend's Tampa office at 3971 Moran Rd, Suite 101 is home to primary care; psychiatry is not offered in person there. If you want your physical health managed inside the same organization as your psychiatric care, that is where it happens. Call the psychiatry line directly on (813) 670-3005.

Your screen, for most visits

Even with a short drive available, most Tampa patients keep routine psychiatric follow-ups on video, and that is a reasonable choice rather than a compromise. The American Psychiatric Association has published guidance affirming telepsychiatry as an appropriate way to deliver outpatient psychiatric care to most adults. The evaluation, the medication conversation, the symptom review, and the relationship all hold up on video. What does not: a physical exam when one is indicated, a blood draw, and a hands-on assessment during an acute crisis, which belongs in an emergency department.

How the split usually settles

A common pattern here is an in-person first evaluation, in Wesley Chapel, because the initial visit is the one people most want in a room, then video for follow-ups, with an occasional in-person visit when something warrants it. Another common pattern is video throughout and never seeing the building. Both work. You can also change your mind between visits without renegotiating anything.

Practicalities for a video visit

A camera, a microphone, a stable connection, and privacy. Sessions run on Zoom for Healthcare under a signed Business Associate Agreement, which meets HIPAA's technical safeguards for protected health information, with the call encrypted. A backup phone number is taken before each visit so a dropped connection becomes a phone appointment rather than a cancellation; Florida permits audio-only when video is not feasible and you consent. Florida licensure also requires you to be physically in the state during the session, confirmed at the start each time, so a work trip out of state means rescheduling.

Insurance for Hillsborough patients, stated plainly
The short answer

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Insurance questions go to our care team, who confirm your coverage with you before your first visit. Your specific plan is verified on the first call, before a date is offered, and we will not tell you a plan covers something it does not.

Military and veteran coverage in Tampa

MacDill Air Force Base sits in South Tampa, and the surrounding area carries a large active-duty, retiree, and military-family population, along with the network frustrations that come with it. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Mention it on the first call so the coordinator can verify your plan option and check whether a referral or authorization is required before you are scheduled rather than after. Behavioral health access is one of the more common gaps beneficiaries run into locally, which is precisely why it is worth confirming up front.

Employer plans, and the detail that decides your cost

Hillsborough has a lot of large employers, and most of their plans run through national carriers. Insurance questions go to our care team, who confirm your coverage with you before your first visit. A plan can be entirely in network for your physical and out of network for psychiatry for exactly that reason. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Insurance, described without spin

Insurance questions go to our care team, who confirm your coverage with you before your first visit. It is a request, not a promise. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

If your primary care is already at Ascend

Tampa patients who use the Moran Road office for primary care have their psychiatric and medical records in the same system, which removes the records-request step and makes interaction checking straightforward. If your primary care provider is elsewhere in Hillsborough, we request records or send a treatment summary with your written consent so nobody is managing your physical health without knowing what psychiatric medication you are on.

The Tampa options, assessed honestly

Every row here is the right answer for somebody. None of them is the right answer for everybody.

Routes to psychiatric care in Tampa and Hillsborough County.
Route Named clinician Room available
Ascend Mind and Body Wesley Chapel office, plus telehealth
Academic or hospital-affiliated psychiatry Often a trainee with supervision Yes, in the city
National telehealth psychiatry brand Assigned from a panel None anywhere
Multi-location Tampa Bay group Depends on assignment Usually yes
Directory listings Whoever answers Varies

An academic program brings depth and supervision and is the right call for genuinely complex presentations. A national video brand is fast to join and will assign you somebody. A large regional group has offices near you. What is on offer here is a named clinician, a short wait, and an in-person option that is close by rather than hypothetical.

Where Tampa patients are actually seen
The short answer

Psychiatric visits happen by Florida telehealth or in person at our Wesley Chapel office, 27724 Cashford Circle, Suite 102, about 25 minutes north of central Tampa on I-75. Our Tampa office on Moran Rd in Carrollwood is home to primary care, not psychiatry.

In-person psychiatry: Ascend Mind and Body, Wesley Chapel
27724 Cashford Circle, Suite 102
Wesley Chapel, FL 33544
Psychiatry: (813) 670-3005

Primary care: Ascend Mind and Body, Tampa
3971 Moran Rd, Suite 101
Tampa, FL 33618
Tampa office: (813) 670-3331

Hours at both: Monday through Friday, 9:00 AM to 5:00 PM, with free parking on site. Directions to Wesley Chapel.

Drive time to the Wesley Chapel office

Google Maps driving time to the Wesley Chapel office, measured outside rush hour in November 2026. Peak-hour traffic on I-275 and I-75 adds time. Telehealth covers every visit if a drive does not suit you.
Starting fromMeasured drive
Tampa (city center)About 25 minutes via I-275 N

The north end of the county has the easiest trip by a wide margin. Patients in New Tampa and Carrollwood often mix formats freely and think nothing of it. From South Tampa or the beaches side of the county, most people run everything on video and reserve an in-person trip for a specific reason, which is a perfectly sound way to do it.

Hillsborough County areas served: Tampa, Carrollwood, Northdale, New Tampa, Tampa Palms, Temple Terrace, Seminole Heights, Hyde Park, Downtown Tampa, Ybor City, South Tampa, Westchase, Town 'N' Country, Citrus Park, Brandon, Riverview, and the surrounding county. Florida licensure covers the entire state, so telehealth eligibility does not depend on your neighborhood. Ascend's three offices are in Tampa, Wesley Chapel, and Lakeland.

Related care: psychiatry at the Wesley Chapel flagship, Florida telehealth psychiatry, and talk therapy by Florida telehealth. All of it sits within our psychiatry and medication management in Florida.

Expectations worth setting before you start
The short answer

Psychiatric medication helps a great many people and is not certain to help any particular person. The right one is usually reached by adjustment rather than found first time. It works better with therapy than without. And it depends completely on you reporting accurately how things are going, including the parts that are unflattering.

Nobody here will tell you a prescription fixes a life, or that one medication behaves the same way in two people. Response varies with diagnosis, history, and biology. Antidepressants need weeks. Some medications require ongoing bloodwork. Controlled substances carry rules that get followed rather than argued with. What is genuinely inside our control is an accurate diagnosis, a medication matched to your actual presentation instead of to a category, and appointments long enough to notice what a rushed one misses. Those decide most of what happens next.

Four expectations that cause the most trouble when they are wrong

  • That week two tells you anything. It usually tells you about tolerability, not effect. People stop good medications in week two constantly, because nobody warned them it can feel worse before better.
  • That a partial response is a failure. At six weeks, partial improvement is common and is far more often a dose question than a reason to abandon an option.
  • That medication replaces therapy. For moderate to severe depression the combination generally beats either alone, and for PTSD and OCD the therapy component is doing work no prescription substitutes for.
  • That a fast appointment means a fast prescription. A short wait to be evaluated is the thing on offer. Being evaluated properly is still the process, and sometimes the answer is that medication is not the right next step.

When to raise changing the plan

  • An adequate trial has run and the symptoms you came in for have not moved.
  • Side effects have started to outweigh the benefit.
  • Something new has appeared, or an existing symptom has escalated, since the last visit.
  • You are shading what you tell your provider, about the symptoms or about whether you are taking it.

None of that means the care has failed; it means the current plan has, and revising it is routine. If what you need turns out to sit outside outpatient medication management, a primary substance use disorder, active psychosis, or an eating disorder needing a higher level of care, you will be told plainly and pointed toward the right level of care.

And if it is urgent right now

Call or text 988 for the Suicide and Crisis Lifeline, any hour. If there is immediate physical danger, call 911 or go to the nearest emergency department; Hillsborough has them across the county. A scheduled psychiatric appointment is the right next step once things are stable, not the tool for a crisis in progress.

Pick the room or the screen and we will book it

Tell us what is going on and we will match you to Anna or Margot and check the soonest opening across both. Most new patients are scheduled within the week, by Florida telehealth statewide or in person at our Wesley Chapel office, about 25 minutes from Tampa.

In crisis right now? Call or text 988 anytime. Psychiatry appointments are not an emergency service.

Common questions

Where do in-person psychiatry appointments for Tampa patients happen?

At our Wesley Chapel office, 27724 Cashford Cir Ste 102, about 25 minutes north of central Tampa on I-75. Our Carrollwood office is home to primary care. Both have free parking and the same weekday hours.

Can I do everything by video instead?

Yes, including the initial evaluation and every follow-up. Most Tampa patients keep routine psychiatric visits on video even though the in-person option is close, and that is a reasonable choice rather than a compromise. You can also switch formats between visits without renegotiating anything.

How soon can a Tampa patient be seen?

Most new patients are scheduled within the week. That is a first evaluation of sixty to seventy-five minutes with a named clinician, not a short intake with whoever is free. Calling in the morning tends to catch cancellations.

Is the person prescribing my medication a physician?

No. Both are board-certified Psychiatric Mental Health Nurse Practitioners, PMHNP-BC, licensed in Florida as Advanced Practice Registered Nurses with prescriptive authority including controlled substances when clinically warranted. There is no MD or DO on the psychiatric side of this practice. If a physician is your requirement, say so and you will get a straight answer.

When does seeing a physician psychiatrist genuinely matter more?

At the complicated end: unusual medication interactions across serious medical illness, or a presentation that has already resisted several well-run treatment courses. Those situations are real, and when yours is one we will say so and help you find the right person rather than keep you out of stubbornness. For most adults searching this term, a PMHNP covers what they need.

Which insurance plans are in network?

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Plan terms still vary, so benefits are verified on the first call before scheduling. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

I am active duty or a military family member near MacDill. Do you take insurance?

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Mention it on the first call so the coordinator can confirm your plan option and check whether a referral or authorization is needed before you are scheduled. Behavioral health access is one of the more common network gaps beneficiaries hit locally, which is why verifying up front is worth the two minutes.

My plan covered my physical but not psychiatry. How?

Most likely a behavioral health carve-out. Many employer plans hand mental health to a separate administrator with its own network and authorization rules even though the card shows only the main carrier. Check the back of the card for a separate behavioral health phone number; if one is printed there, that number governs your psychiatric coverage.

How does the provider decide which medication to start?

From six inputs: which symptom is costing you the most, which side effects you can actually live with, what else you take and what other conditions you have, what has already been tried and how it genuinely went, what your plan's formulary allows without a delay, and whether a controlled substance is in play at all. A provider who cannot name which input drove the decision is guessing.

What should I bring to the first appointment?

A complete list of everything you take, including supplements, and an accurate history of previous psychiatric medications: what, at what dose, for how long, and what happened. That history is the single most useful thing you can bring. “It did not work” often turns out to mean it was stopped at two weeks or never reached a therapeutic dose, which makes it untested rather than failed.

What if a medication is not covered or needs prior authorization?

Formulary tier and authorization requirements are checked as part of choosing the medication rather than discovered at the pharmacy counter, because delays at that stage run a week or two and are demoralizing. Where a preferred alternative is clinically equivalent, we generally start there instead.

Can you prescribe ADHD medication or other controlled substances?

When it is clinically appropriate and within the state and federal rules that apply. Stimulants are Schedule II controlled substances, and whether one fits your case, and whether an in-person evaluation is required, is a clinical decision your provider makes and explains. Nothing is promised before an evaluation, and a prior prescriber's medication cannot simply be continued without our own assessment.

I live in Tampa. Can Ascend Mind and Body handle my primary care and my psychiatry together?

Yes, with each in its own place. Primary care is in person at the Tampa office at 3971 Moran Rd Ste 101, with Dr. Jason Saylor, DO. Psychiatry is not offered in person there: it runs by secure video with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC, or in person at the Wesley Chapel office, about 25 minutes north of central Tampa via I-275 N outside rush hour. Both sides of your care share one records system, so a medication change made on one side is visible to the other without a records request.

Do I have to be in Florida during a video visit?

Yes. Florida licensure requires you to be physically located in the state during the appointment, and your provider confirms that at the start of each session. It depends on where you are sitting rather than where you live, so a work trip out of state means rescheduling rather than logging in from a hotel.

What happens if the video connection drops?

A backup phone number is collected before every visit. If video fails, your provider calls that number and the appointment continues by phone, which Florida permits when video is not feasible and you consent. You do not lose the appointment or the slot over a bad connection.

Do you see patients for perinatal and postpartum mood conditions?

Yes, as part of adult psychiatric care, with breastfeeding status accounted for where relevant and coordination with your obstetric provider when that helps. If symptoms ever include thoughts of harming yourself or your baby, that is an emergency: call 911 or go to the nearest emergency department rather than waiting for an appointment.

What do you not treat?

Primary substance use disorder treatment, active psychosis, and eating disorders requiring medical monitoring all need a higher level of care than outpatient medication management. Psychological and neuropsychological testing are a separate service with Dr. Richard M. Marshall, Ed.D., Ph.D., offered in person at our Lakeland office and by telehealth throughout Florida. If one of those is the real need, you will hear it on the first call and be pointed toward the right level of care.

Is ketamine therapy something Tampa patients can access?

It is offered in person at Wesley Chapel by Anna Stouffer, for a small number of patients whose depression has not responded adequately to standard antidepressant trials, and it is a separate program from medication management. Ketamine is a Schedule III controlled substance. The ketamine used at Ascend is a compounded preparation that is not FDA-approved; no compounded medication is FDA-approved for any use. It is given under the supervision of a licensed prescriber for treatment-resistant depression and select indications. It is not a first-line option and individual responses vary.

Do you see children and teenagers who live in Tampa?

Yes. Margot Krahn, PMHNP-BC sees children and teens ages 5 to 17 through our child and adolescent psychiatry service, by secure video or in person at the Wesley Chapel office, with a parent or guardian taking part. If your child attends a Hillsborough County public school, the district asks families with a mental health concern to start with the Student Services team at that school, which includes the school counselor, nurse, psychologist and social worker.

Do I need a referral to see a psychiatric clinician in Tampa?

Not from us. You can book a first visit directly on Anna's or Margot's Zocdoc calendar, or send the form on this page for a callback, without a note from another doctor. Some health plans want a referral or an authorization before behavioral health visits, and the care team checks for that while confirming your coverage, so you learn about it before the appointment rather than at it.

What is the difference between a psychiatric clinician, a psychologist and a therapist, and who should I see first?

A psychiatric clinician, here a board-certified psychiatric nurse practitioner, evaluates symptoms, makes a diagnosis and manages medication. A psychologist performs psychological and neuropsychological testing and writes the formal report. A therapist provides talk therapy. Start with whichever question is loudest for you: medication or diagnosis points to a psychiatric evaluation, a need to work through something points to therapy, and a school or work request for a test report points to testing. If the first pick turns out wrong, the care team redirects you.

Can I get therapy and medication management at Ascend Mind and Body, or do I need two practices?

Both can sit inside one organization. Medication visits are with Anna Stouffer, PMHNP-BC or Margot Krahn, PMHNP-BC, and talk therapy is a separate Ascend Mind and Body service with its own therapists, available to Tampa residents by Florida telehealth. With your written consent the two clinicians share one record and talk to each other. If you already have a therapist in Tampa you trust, keep them; coordination works across practices too.

Will a psychiatric clinician push me to take medication?

No. A first evaluation can end with a medication plan, a therapy-first plan or a decision to watch and recheck, and you hear the reasoning either way. Whether to start anything is your call, and you can pause the conversation at any point to ask about alternatives, side effects or what happens if you wait. If what you want is a second opinion on a medication you already take, say that at the start of the visit.

How do I choose a psychiatrist in Tampa?

Work through the five checks in the section above in order. Confirm an active Florida license through the Department of Health lookup, then find out whose name will be on every visit, the actual first-visit date, where in-person care happens and how coverage gets verified. A practice that answers all five plainly on the first call is telling you something about how the rest of your care will go. Directories help you find names; those answers help you choose one.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

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