Start your care
in three simple steps.
Free 15-minute intro call. Insurance verified in one business day. Same-day / next-day appointments available.
(813) 670-3005From first call to feeling better.
Reach out
Call any of our three locations or use the phone numbers below.
Free 15-minute intro call
A short, zero-pressure call with our care coordinator. We’ll help match you with the right provider and answer any insurance questions.
Your first visit
In-person or via telehealth from anywhere in Florida.
Call the office nearest you.
Telehealth - all of Florida.
Psychiatry and talk therapy are available by secure video anywhere in Florida. Ketamine therapy and primary-care physicals require an in-person visit.
What to bring to your first visit.
Driver’s license, passport, or state ID
Front and back. If you submitted it online during intake, no need for a physical copy.
Including supplements. A photo of each label is fine.
Labs, imaging, or psychiatric records. We can also request them with a signed release.
You don’t need the right words or a perfect story. Show up as you are.
Paying for your care.
Call a care coordinator to discuss insurance and payment options - (813) 670-3331.
New patient FAQs.
How quickly can I get a first appointment?
Same-day / next-day appointments are available. Same-day appointments are regularly offered for primary care. Psychiatry and therapy schedules depend on provider availability and whether you choose in-person or telehealth.
Do I need a referral to see a psychiatrist?
No. You do not need a referral to schedule psychiatric services at Ascend Mind and Body. You can book directly by calling our office. Some insurance plans may require a referral for coverage - check with your carrier if you’re unsure.
Can I do my first visit via telehealth?
Yes, for psychiatry and therapy. Telehealth appointments are available to anyone located in Florida at the time of the visit. Primary care requires an in-person visit at our Wesley Chapel or Tampa offices.
What if I don’t have insurance?
We welcome self-pay patients and accept HSA and FSA. For out-of-network plans, we provide superbills for reimbursement. Call a care coordinator at (813) 670-3331 for self-pay rates.
Can I see multiple providers at Ascend?
Yes - that’s one of the main reasons patients choose Ascend. You can see a primary care physician, a psychiatric prescriber, and a therapist all within the same practice. Your providers share one chart and coordinate your care directly.
Do you see children and adolescents?
Child and adolescent psychiatry is available for ages 5-17. Most other service lines are adult-focused; call to check availability for a specific service. Patients under 18 must have a legal guardian present for their first visit.