Kaylee Mills Brenneman, LMHC
EMDR, DBT, CBT, Mental Health Counseling
Video visits across Florida · in person in Lakeland
Brandon residents · Florida telehealth (video)
Therapy by secure video for Brandon residents, with our therapy team, led by Kaylee Mills Brenneman, LMHC. No drive and no waiting room.




You’ll see Kaylee Mills Brenneman, LMHC, Diana Frances Smith, MS, RMFTI and 2 more.
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Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.
Quick answer
Our therapy team, led by Kaylee Mills Brenneman, LMHC, sees Brandon residents by secure Florida telehealth from our Lakeland office, with open times on the booking calendars below or by callback. If you would rather be seen in person, our Lakeland office is about 35 minutes from Brandon. Ascend has no Brandon office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.
Pick a clinician and book a time that works for you.
EMDR, DBT, CBT, Mental Health Counseling
Video visits across Florida · in person in Lakeland
Registered marriage and family therapist intern
Video visits across Florida · in person in Lakeland
Registered mental health counselor intern
Video visits across Florida · in person in Lakeland
Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.
Four steps from booking to a plan you can follow, without leaving Brandon.
Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.
Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.
Mostly a conversation with a purpose: what brings you in, what you want to change and how you would like to work together.
Most people start weekly, then space sessions out as things improve. Psychiatry can be added inside the same practice if medication may help.
Most Brandon patients choose video. If you would rather sit in the room, our Lakeland office is about 35 minutes away.
Recommended for Brandon
Serving Brandon, Hillsborough County

Prefer in person?
About 35 min from Brandon by car via I-4 E, outside rush hour
Brandon sits where I-75, the Selmon Expressway, SR 60 and US 301 come together, which is handy right up until you have to be somewhere at the same time every week. Video therapy takes the road out of the equation. You keep one therapist and one weekly slot, and you join from home in Limona or Bloomingdale, or from a quiet corner at work, as long as you are in Florida and can talk privately.
You would not be the exception. In Hillsborough County, 16.8 percent of adults reported 14 or more mentally unhealthy days in the previous month, according to 2022 CDC PLACES data cited in Tampa General Hospital's 2025 community health needs assessment. If your month has looked like that, it is a reasonable moment to talk to someone, and you do not need a diagnosis to book.
If you would like to meet in the room. Our therapists see clients face to face at the Lakeland office, about 35 minutes from Brandon via I-4 E, measured outside rush hour. From central Brandon you reach I-4 north of town by way of I-75 or US 301. Ask the coordinator whether an occasional visit there would help alongside weekly video.
A plan for the days between sessions. Part of early therapy can be agreeing on what you will do when things spike. Locally, that plan can include:
When you are ready, request a video visit. A coordinator calls back, usually within one business day, and matches you with a therapist by concern, approach and the hours your week actually has free.
We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.
Insurance questions go to our care team, who confirm your coverage with you before your first visit.
Call (863) 510-2624 or read how insurance works here.
The longer answers, one topic at a time.
Here's the pattern people describe at intake. An evening on a therapy directory, filtering by insurance and by distance. A shortlist of six profiles that read like they were written by the same person. Five inquiry emails, two responses. The appointment that finally materializes is with whoever had the open slot, not with whoever fit the problem. By then the crisis that prompted the search has either passed or hardened.
Brandon is the largest suburb east of Tampa, dense enough that the directories look plentiful. The plenty is the trap: volume of listings and speed of access are different things, and Brandon has the first without the second. A town this size generates constant demand, new households from Valrico and Seffner keep arriving into the same clinical pool, and the profiles that show as accepting new clients often stopped doing so months before anyone updated the page.
None of that is the therapists' fault; a full practice can't answer every message. But the structure fails the person searching. Directories sort clinicians by proximity to Brandon Crossroads when what you actually need is sorting by specialty, modality, and rate. A profile can claim any focus; nothing in the format tells you who supervises the work, who answers when scheduling breaks, or whether "trauma informed" means EMDR training or a weekend webinar.
Directory fatigue is real, and the fix isn't a better directory. It's a practice built the old way: named clinicians, published credentials, one phone line that a coordinator actually answers, and an intake conversation that matches you to a specific person on purpose. That's the model we run for eastern Hillsborough.
Four people see Brandon clients through our talk therapy program, and we'd rather over explain the letters after their names than let them blur.
Kaylee Mills Brenneman, Ed.S, MEd, LMHC, is the licensed mental health counselor who leads the Ascend Lakeland therapy team. Her work centers on DBT, CBT and mental health counseling, and she is EMDR trained as well.
Skyler Anderson, RMHCI, carries the Registered Mental Health Counselor Intern credential, which means a master's degree in counseling plus supervised practice hours toward full Florida licensure, every session overseen by a licensed counselor. Her clinical focus is talk therapy and grief, with reduced fee sessions available.
Ashley Huston, RMHCI, a registered intern practicing under licensed clinical supervision, is EMDR trained and provides talk therapy.
Diana Frances Smith, MS, RMFTI, a Registered Marriage and Family Therapist Intern, sees couples and families under clinical supervision, as Florida requires for registered interns. Sessions with Diana are booked by phone or callback at (863) 510-2624.
If a specific clinician sounds right, ask for them by name when you call. If you'd rather describe the problem and let intake do the matching, that works too; specialty, modality, and rate are the three levers we match on. Full bios, photos, and licensure sit on the providers page.
The mechanics are deliberately boring. Fifty minute individual sessions, sixty minutes for couples and family work. The video runs on a HIPAA-secure video platform rather than a consumer video-call app. A secure link reaches your email or phone ahead of the appointment; clicking it is the entire technical burden. Florida law requires you to be physically located in Florida at the time of each telehealth session, which your therapist confirms at the start.
On effectiveness, we'll say what the evidence supports and no more: for most outpatient presentations, the outcome research reports telehealth results broadly in line with in-person therapy. What video removes is the logistics tax. No leaving work early to be somewhere by four, no hunting for the suite number, no ninety minutes of transit wrapped around a fifty minute conversation.
For anyone who genuinely prefers to sit in the room, in-person sessions are at our Lakeland office, about 35 minutes away outside rush hour; tell the care coordinator when you book. Most Brandon clients start with video and never revisit the question.
Preparing for a first video session takes less than it sounds like. A room with a door, a phone or laptop with a working camera, and enough battery to last the hour. Headphones help in a full house. If the only truly private spot available is a parked car in the driveway, that counts; a surprising share of good therapy happens exactly there.
Coverage wise, our eastern Hillsborough service area takes in Brandon (33510, 33511), Valrico (33594, 33596), Seffner (33584), Riverview (33569, 33578, 33579), Lithia and FishHawk (33547), and Plant City (33563, 33566). A Florida therapy license covers the whole state, so moving to Wimauma or wintering in Naples doesn't cost you your therapist. The statewide telehealth page covers how that works.
Brandon clients arrive with the full range of outpatient concerns, and the team is built to meet most of them without a referral elsewhere:
The toolbox is CBT, DBT, EMDR, IFS, and ERP, and which tool comes out depends on the presentation, not on habit. Several members of the team are trained in LGBTQIA+ affirming care. Two honest caveats belong here. First, no clinic that respects you will promise a result from therapy, and we don't. Second, nothing on this page can tell you what you have; that determination belongs in a consultation with a clinician, and we'd rather you book one than self diagnose from a services list.
Fee structure, without the fog: sessions with a licensed clinician are billed at rates a care coordinator confirms with you before anything is scheduled. Sessions with a supervised registered intern run at a reduced intern rate, and the current tiers live on the insurance and payment page. Insurance questions go to our care team, who confirm your coverage with you before your first visit.
The reduced rate isn't a euphemism here. It's the supervised intern tier doing precisely what that structure was designed for: making legitimate, supervised therapy reachable at a lower cost while the next generation of clinicians completes training under a licensed supervisor's eye.
We don't print session prices on marketing pages, partly because they change and partly because a number without context misleads. One call to (863) 510-2624 gets you the real figures for the specific clinician and format you're considering, before you've committed to anything at all.
Some situations are bigger than a scheduled video appointment, and pretending otherwise would be the most dangerous kind of marketing. In an immediate emergency, call 911. For suicidal thoughts or an acute mental health crisis, the Suicide and Crisis Lifeline answers calls and texts at 988, around the clock, every day. Active suicidality that needs a higher level of care sits outside what outpatient telehealth can responsibly hold, and when intake or ongoing treatment surfaces that reality, our responsibility shifts to getting you connected with that higher level of care promptly. Everything else on this page is optional reading; this paragraph isn't.
One call to (863) 510-2624, or a request through the new patient page, starts intake. Insurance questions go to our care team, who confirm your coverage with you before your first visit. The coordinator gives you the first open times with each clinician, and the secure video link shows up ahead of the appointment. Give the first session or two an honest read: the working relationship is the part of therapy the research keeps pointing at, and if the match feels wrong, telling us is useful information, not rudeness. Switching clinicians inside the team is a normal, unremarkable move. Clients nearby also see us for therapy in Valrico and therapy in Riverview, and in-person sessions are at our Lakeland office.
People arrive at a first therapy session braced for one of two things: an interrogation, or being asked to relive the worst thing that ever happened to them within ten minutes of meeting a stranger. Neither is what happens, and knowing the actual shape of the hour takes a surprising amount of dread out of booking it.
The first session is mostly an assessment, and a decent portion of it sounds like ordinary conversation with a purpose behind it. What brought you now, as opposed to six months ago or six months from now. What the problem looks like on an average day, in concrete terms rather than diagnostic ones. How you are sleeping, eating, drinking, and moving, because those four things shape mood more than most people credit. Who is around you, and whether they help. What you have already tried, including previous therapy and what you made of it.
There is also a safety conversation, and it is asked of everyone rather than of people who seem like they need it. Questions about thoughts of self-harm are routine, they are not an accusation, and answering honestly does not trigger some automatic sequence of events. Clinicians ask because not asking is negligent, and because most people are relieved to have it named out loud rather than circled around.
What the first session generally does not include is deep trauma work. Going into detail about the worst material before any trust exists is not brave, it is destabilizing, and a well-trained clinician will slow you down if you head there in the first hour. You are allowed to say "I'd rather not get into that yet," and the correct response to that sentence is a nod.
The hour usually ends with something practical: an initial sense of what the work would focus on, a suggested cadence, and a first small piece of direction. You should leave knowing what the therapist thinks is going on, at least provisionally, and roughly what the next few sessions would look like. If you leave with none of that, it is fair to ask for it directly at the start of session two.
There is no Ascend Mind and Body office in Brandon, and for weekly sessions there is no drive at all, because therapy for Brandon residents happens by secure video. If you want to meet face to face, the one in-person therapy location is our Lakeland office at 832 Florida Ave S, about 35 minutes and 27 miles from Brandon via I-4 E outside rush hour. You can ask about using it for an occasional session while staying on video the rest of the time. If medication ever comes up, Ascend Mind and Body's psychiatry team sees patients in person in Wesley Chapel, about 30 minutes from Brandon via I-75 N.
Kaylee Mills Brenneman, LMHC, leads the team and brings EMDR, DBT and CBT training to mental health counseling. For a traumatic memory that still feels raw, she and Ashley Huston, RMHCI, a supervised intern, both offer EMDR. For grief, Skyler Anderson, RMHCI, a registered mental health counselor intern, includes it in her talk therapy work. For couples or family strain, Diana Frances Smith, MS, RMFTI, a registered marriage and family therapist intern, is the fit. Anxiety or low mood can start with any of the individual therapists.
A care coordinator confirms licensed-clinician session rates (see insurance and payment). Sessions with a supervised registered intern are available at a reduced rate; the insurance page lists the current tiers. Insurance questions go to our care team, who confirm your coverage with you before your first visit.
Research shows telehealth therapy produces outcomes comparable to in-person care for most outpatient presentations: anxiety, depression, trauma-focused therapy, OCD via ERP, and life transitions. Telehealth is not appropriate for patients with active suicidality requiring a higher level of care. In a crisis, call or text 988.
Yes. Because sessions run by video, the neighborhood never decides who you can see, whether you live in Limona, Bloomingdale, Seffner or Mango, or just over the line in Riverview or Valrico. The one location rule is that you are physically in Florida during each session, and your therapist confirms where you are at the start. If a work trip takes you out of state, move that week's session rather than joining from the road.
Send the request form on this page, or book a new-patient video visit through a clinician's online calendar where one is offered. A care coordinator calls back, usually within one business day, asks briefly what is going on, and finds a time that works around your commute on SR 60 or I-75. A secure video link arrives before the first session. Coverage questions are answered by the care team during that same call.
Yes. Feeling worn down for months is reason enough to start. The team works with anxiety and panic, depression and low mood, grief and loss, trauma and PTSD, OCD using exposure and response prevention, relationship strain, and life transitions such as a move, a new baby, a divorce or a job change. The first session is spent understanding what is going on, and the approach is chosen after that, not before.
HCA Florida Brandon Hospital, on Oakfield Dr in Brandon, describes 24-hour emergency care for adults and children along with a dedicated 24-hour children's emergency center. If a Brandon household faces immediate danger, 911 comes first. The 988 line takes calls and texts for a mental health crisis at any age, and Ibis Healthcare runs Hillsborough County's youth Mobile Response Team for children and teens. Your own therapy sessions are a place to talk through what happened afterward, not an emergency service.
Start with timing: a slot during school hours or before others get home solves more than any gadget. A white-noise machine or fan just outside the door keeps voices from carrying, and earbuds mean only you hear your therapist. A walk-in closet or a home office with the door shut works better than a shared living room. If the car is the only option, park it first and keep it parked. Your coordinator can help match the time to your household.
Yes. Diana Frances Smith, MS, RMFTI, a registered marriage and family therapist intern, works with couples and families by secure video. You can sit together on one screen at home or join from two places, say one of you at work off Brandon Boulevard and the other at home, as long as both of you are in Florida and somewhere private. She also sees couples in person at the Lakeland office, about 35 minutes from Brandon via I-4 E.
The talk therapy described on this page is for adults 18 and older. If your child or teen needs help, the Student Services team at their Hillsborough County public school is a good first contact, and Ascend Mind and Body's child and adolescent psychiatry service sees ages 5 to 17 by video. In an emergency involving a child, HCA Florida Brandon Hospital has a 24-hour children's emergency center, and 988 takes calls and texts at any age.
We do not promise a specific day, because openings change from week to week. A care coordinator usually returns a request within one business day. Kaylee Mills Brenneman and Skyler Anderson have booking buttons on this page that open their live calendars, so you can see their real openings yourself; Ashley Huston and Diana Frances Smith are booked through the therapy line or a callback. Flexible times, such as mid-morning, usually widen your options.
Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.