Brandon residents · Florida telehealth (video)

Online Therapist for Brandon, FL residents

Therapy by secure video for Brandon residents, with our therapy team, led by Kaylee Mills Brenneman, LMHC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Kaylee Mills Brenneman, LMHCDiana Frances Smith, MS, RMFTISkyler Anderson, RMHCIAshley Huston, RMHCI

You’ll see Kaylee Mills Brenneman, LMHC, Diana Frances Smith, MS, RMFTI and 2 more.

Prefer a call first?

Request a visit

Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Quick answer

Our therapy team, led by Kaylee Mills Brenneman, LMHC, sees Brandon residents by secure Florida telehealth from our Lakeland office, with open times on the booking calendars below or by callback. If you would rather be seen in person, our Lakeland office is about 35 minutes from Brandon. Ascend has no Brandon office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Choose your clinician

Pick a clinician and book a time that works for you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Brandon.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. Your first session

    Mostly a conversation with a purpose: what brings you in, what you want to change and how you would like to work together.

  4. Regular sessions

    Most people start weekly, then space sessions out as things improve. Psychiatry can be added inside the same practice if medication may help.

Where Brandon patients are seen

Most Brandon patients choose video. If you would rather sit in the room, our Lakeland office is about 35 minutes away.

Recommended for Brandon

By video, from home

  • Skip the drive: Lakeland is about 35 minutes from Brandon
  • The same therapy team that sees patients in Lakeland
  • For Florida residents, on a phone or laptop

Serving Brandon, Hillsborough County

  • 33510
  • 33511
Ascend Mind and Body Lakeland office

Prefer in person?

Our Lakeland office

Ascend Mind and Body
832 Florida Ave S Ste 1, Second Floor
Lakeland, FL 33801

About 35 min from Brandon by car via I-4 E, outside rush hour

(863) 510-2624

Between Brandon Boulevard and I-4: planning therapy, and a safety net, from Brandon

Brandon sits where I-75, the Selmon Expressway, SR 60 and US 301 come together, which is handy right up until you have to be somewhere at the same time every week. Video therapy takes the road out of the equation. You keep one therapist and one weekly slot, and you join from home in Limona or Bloomingdale, or from a quiet corner at work, as long as you are in Florida and can talk privately.

You would not be the exception. In Hillsborough County, 16.8 percent of adults reported 14 or more mentally unhealthy days in the previous month, according to 2022 CDC PLACES data cited in Tampa General Hospital's 2025 community health needs assessment. If your month has looked like that, it is a reasonable moment to talk to someone, and you do not need a diagnosis to book.

If you would like to meet in the room. Our therapists see clients face to face at the Lakeland office, about 35 minutes from Brandon via I-4 E, measured outside rush hour. From central Brandon you reach I-4 north of town by way of I-75 or US 301. Ask the coordinator whether an occasional visit there would help alongside weekly video.

A plan for the days between sessions. Part of early therapy can be agreeing on what you will do when things spike. Locally, that plan can include:

  • 911 for any emergency. HCA Florida Brandon Hospital on Oakfield Dr runs 24-hour emergency care for adults, plus a separate children's emergency center.
  • 988, by call or text, for a mental health crisis at any hour of the day or night.
  • Ibis Healthcare, which runs Hillsborough County's youth Mobile Response Team, when the person in crisis is a child or teen.
  • NAMI Hillsborough, for relatives who want education and peer support of their own.

When you are ready, request a video visit. A coordinator calls back, usually within one business day, and matches you with a therapist by concern, approach and the hours your week actually has free.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (863) 510-2624 or read how insurance works here.

Therapy for Brandon residents, in depth

The longer answers, one topic at a time.

How the Brandon therapist search usually goes

Here's the pattern people describe at intake. An evening on a therapy directory, filtering by insurance and by distance. A shortlist of six profiles that read like they were written by the same person. Five inquiry emails, two responses. The appointment that finally materializes is with whoever had the open slot, not with whoever fit the problem. By then the crisis that prompted the search has either passed or hardened.

Brandon is the largest suburb east of Tampa, dense enough that the directories look plentiful. The plenty is the trap: volume of listings and speed of access are different things, and Brandon has the first without the second. A town this size generates constant demand, new households from Valrico and Seffner keep arriving into the same clinical pool, and the profiles that show as accepting new clients often stopped doing so months before anyone updated the page.

None of that is the therapists' fault; a full practice can't answer every message. But the structure fails the person searching. Directories sort clinicians by proximity to Brandon Crossroads when what you actually need is sorting by specialty, modality, and rate. A profile can claim any focus; nothing in the format tells you who supervises the work, who answers when scheduling breaks, or whether "trauma informed" means EMDR training or a weekend webinar.

Directory fatigue is real, and the fix isn't a better directory. It's a practice built the old way: named clinicians, published credentials, one phone line that a coordinator actually answers, and an intake conversation that matches you to a specific person on purpose. That's the model we run for eastern Hillsborough.

The clinicians, by name, with the credentials spelled out

Four people see Brandon clients through our talk therapy program, and we'd rather over explain the letters after their names than let them blur.

Kaylee Mills Brenneman, Ed.S, MEd, LMHC, is the licensed mental health counselor who leads the Ascend Lakeland therapy team. Her work centers on DBT, CBT and mental health counseling, and she is EMDR trained as well.

Skyler Anderson, RMHCI, carries the Registered Mental Health Counselor Intern credential, which means a master's degree in counseling plus supervised practice hours toward full Florida licensure, every session overseen by a licensed counselor. Her clinical focus is talk therapy and grief, with reduced fee sessions available.

Ashley Huston, RMHCI, a registered intern practicing under licensed clinical supervision, is EMDR trained and provides talk therapy.

Diana Frances Smith, MS, RMFTI, a Registered Marriage and Family Therapist Intern, sees couples and families under clinical supervision, as Florida requires for registered interns. Sessions with Diana are booked by phone or callback at (863) 510-2624.

If a specific clinician sounds right, ask for them by name when you call. If you'd rather describe the problem and let intake do the matching, that works too; specialty, modality, and rate are the three levers we match on. Full bios, photos, and licensure sit on the providers page.

What the video sessions look like in practice

The mechanics are deliberately boring. Fifty minute individual sessions, sixty minutes for couples and family work. The video runs on a HIPAA-secure video platform rather than a consumer video-call app. A secure link reaches your email or phone ahead of the appointment; clicking it is the entire technical burden. Florida law requires you to be physically located in Florida at the time of each telehealth session, which your therapist confirms at the start.

On effectiveness, we'll say what the evidence supports and no more: for most outpatient presentations, the outcome research reports telehealth results broadly in line with in-person therapy. What video removes is the logistics tax. No leaving work early to be somewhere by four, no hunting for the suite number, no ninety minutes of transit wrapped around a fifty minute conversation.

For anyone who genuinely prefers to sit in the room, in-person sessions are at our Lakeland office, about 35 minutes away outside rush hour; tell the care coordinator when you book. Most Brandon clients start with video and never revisit the question.

Preparing for a first video session takes less than it sounds like. A room with a door, a phone or laptop with a working camera, and enough battery to last the hour. Headphones help in a full house. If the only truly private spot available is a parked car in the driveway, that counts; a surprising share of good therapy happens exactly there.

Coverage wise, our eastern Hillsborough service area takes in Brandon (33510, 33511), Valrico (33594, 33596), Seffner (33584), Riverview (33569, 33578, 33579), Lithia and FishHawk (33547), and Plant City (33563, 33566). A Florida therapy license covers the whole state, so moving to Wimauma or wintering in Naples doesn't cost you your therapist. The statewide telehealth page covers how that works.

From panic attacks to OCD: the actual scope

Brandon clients arrive with the full range of outpatient concerns, and the team is built to meet most of them without a referral elsewhere:

  • Anxiety in its common forms: generalized worry, social anxiety, panic, health anxiety, agoraphobia
  • Depression across presentations: major depressive episodes, persistent depressive disorder, postpartum depression, seasonal patterns
  • Trauma and PTSD: childhood trauma, accidents, medical trauma, domestic violence aftermath, combat related PTSD, and complex trauma, with EMDR offered for trauma reprocessing
  • Grief and loss in every variety we're brought, including anticipatory grief, complicated grief, and pet loss
  • ADHD related struggles: emotional dysregulation, executive function support, relationship strain, with a diagnostic evaluation through our psychological testing service where a formal assessment hasn't happened yet
  • OCD, using Exposure and Response Prevention, which the research consistently ranks as the leading protocol
  • Life transitions of the kind that don't need a diagnosis to hurt: divorce, job loss, relocation, retirement, new parenthood, identity changes

The toolbox is CBT, DBT, EMDR, IFS, and ERP, and which tool comes out depends on the presentation, not on habit. Several members of the team are trained in LGBTQIA+ affirming care. Two honest caveats belong here. First, no clinic that respects you will promise a result from therapy, and we don't. Second, nothing on this page can tell you what you have; that determination belongs in a consultation with a clinician, and we'd rather you book one than self diagnose from a services list.

Straight answers on cost and intern rates

Fee structure, without the fog: sessions with a licensed clinician are billed at rates a care coordinator confirms with you before anything is scheduled. Sessions with a supervised registered intern run at a reduced intern rate, and the current tiers live on the insurance and payment page. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

The reduced rate isn't a euphemism here. It's the supervised intern tier doing precisely what that structure was designed for: making legitimate, supervised therapy reachable at a lower cost while the next generation of clinicians completes training under a licensed supervisor's eye.

We don't print session prices on marketing pages, partly because they change and partly because a number without context misleads. One call to (863) 510-2624 gets you the real figures for the specific clinician and format you're considering, before you've committed to anything at all.

The safety boundary we won't blur

Some situations are bigger than a scheduled video appointment, and pretending otherwise would be the most dangerous kind of marketing. In an immediate emergency, call 911. For suicidal thoughts or an acute mental health crisis, the Suicide and Crisis Lifeline answers calls and texts at 988, around the clock, every day. Active suicidality that needs a higher level of care sits outside what outpatient telehealth can responsibly hold, and when intake or ongoing treatment surfaces that reality, our responsibility shifts to getting you connected with that higher level of care promptly. Everything else on this page is optional reading; this paragraph isn't.

Getting a first appointment on the calendar

One call to (863) 510-2624, or a request through the new patient page, starts intake. Insurance questions go to our care team, who confirm your coverage with you before your first visit. The coordinator gives you the first open times with each clinician, and the secure video link shows up ahead of the appointment. Give the first session or two an honest read: the working relationship is the part of therapy the research keeps pointing at, and if the match feels wrong, telling us is useful information, not rudeness. Switching clinicians inside the team is a normal, unremarkable move. Clients nearby also see us for therapy in Valrico and therapy in Riverview, and in-person sessions are at our Lakeland office.

What the first session actually covers

People arrive at a first therapy session braced for one of two things: an interrogation, or being asked to relive the worst thing that ever happened to them within ten minutes of meeting a stranger. Neither is what happens, and knowing the actual shape of the hour takes a surprising amount of dread out of booking it.

The first session is mostly an assessment, and a decent portion of it sounds like ordinary conversation with a purpose behind it. What brought you now, as opposed to six months ago or six months from now. What the problem looks like on an average day, in concrete terms rather than diagnostic ones. How you are sleeping, eating, drinking, and moving, because those four things shape mood more than most people credit. Who is around you, and whether they help. What you have already tried, including previous therapy and what you made of it.

There is also a safety conversation, and it is asked of everyone rather than of people who seem like they need it. Questions about thoughts of self-harm are routine, they are not an accusation, and answering honestly does not trigger some automatic sequence of events. Clinicians ask because not asking is negligent, and because most people are relieved to have it named out loud rather than circled around.

What the first session generally does not include is deep trauma work. Going into detail about the worst material before any trust exists is not brave, it is destabilizing, and a well-trained clinician will slow you down if you head there in the first hour. You are allowed to say "I'd rather not get into that yet," and the correct response to that sentence is a nod.

The hour usually ends with something practical: an initial sense of what the work would focus on, a suggested cadence, and a first small piece of direction. You should leave knowing what the therapist thinks is going on, at least provisionally, and roughly what the next few sessions would look like. If you leave with none of that, it is fair to ask for it directly at the start of session two.

Common questions

Is there an Ascend Mind and Body therapy office in Brandon, or would I have to drive?

There is no Ascend Mind and Body office in Brandon, and for weekly sessions there is no drive at all, because therapy for Brandon residents happens by secure video. If you want to meet face to face, the one in-person therapy location is our Lakeland office at 832 Florida Ave S, about 35 minutes and 27 miles from Brandon via I-4 E outside rush hour. You can ask about using it for an occasional session while staying on video the rest of the time. If medication ever comes up, Ascend Mind and Body's psychiatry team sees patients in person in Wesley Chapel, about 30 minutes from Brandon via I-75 N.

Who are the therapists Brandon residents meet on video, and who fits my concern?

Kaylee Mills Brenneman, LMHC, leads the team and brings EMDR, DBT and CBT training to mental health counseling. For a traumatic memory that still feels raw, she and Ashley Huston, RMHCI, a supervised intern, both offer EMDR. For grief, Skyler Anderson, RMHCI, a registered mental health counselor intern, includes it in her talk therapy work. For couples or family strain, Diana Frances Smith, MS, RMFTI, a registered marriage and family therapist intern, is the fit. Anxiety or low mood can start with any of the individual therapists.

How much does talk therapy cost in Brandon?

A care coordinator confirms licensed-clinician session rates (see insurance and payment). Sessions with a supervised registered intern are available at a reduced rate; the insurance page lists the current tiers. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Is therapy over video as effective as in-person therapy?

Research shows telehealth therapy produces outcomes comparable to in-person care for most outpatient presentations: anxiety, depression, trauma-focused therapy, OCD via ERP, and life transitions. Telehealth is not appropriate for patients with active suicidality requiring a higher level of care. In a crisis, call or text 988.

Do you also see clients in Seffner, Mango, Valrico and Riverview?

Yes. Because sessions run by video, the neighborhood never decides who you can see, whether you live in Limona, Bloomingdale, Seffner or Mango, or just over the line in Riverview or Valrico. The one location rule is that you are physically in Florida during each session, and your therapist confirms where you are at the start. If a work trip takes you out of state, move that week's session rather than joining from the road.

How does a Brandon resident get a first therapy appointment on the calendar?

Send the request form on this page, or book a new-patient video visit through a clinician's online calendar where one is offered. A care coordinator calls back, usually within one business day, asks briefly what is going on, and finds a time that works around your commute on SR 60 or I-75. A secure video link arrives before the first session. Coverage questions are answered by the care team during that same call.

Can I bring a hard year to therapy in Brandon even if I do not have a diagnosis?

Yes. Feeling worn down for months is reason enough to start. The team works with anxiety and panic, depression and low mood, grief and loss, trauma and PTSD, OCD using exposure and response prevention, relationship strain, and life transitions such as a move, a new baby, a divorce or a job change. The first session is spent understanding what is going on, and the approach is chosen after that, not before.

Which hospital near Brandon has a children's emergency center if my child is in crisis?

HCA Florida Brandon Hospital, on Oakfield Dr in Brandon, describes 24-hour emergency care for adults and children along with a dedicated 24-hour children's emergency center. If a Brandon household faces immediate danger, 911 comes first. The 988 line takes calls and texts for a mental health crisis at any age, and Ibis Healthcare runs Hillsborough County's youth Mobile Response Team for children and teens. Your own therapy sessions are a place to talk through what happened afterward, not an emergency service.

How do I join a session if my Brandon house has no truly private room?

Start with timing: a slot during school hours or before others get home solves more than any gadget. A white-noise machine or fan just outside the door keeps voices from carrying, and earbuds mean only you hear your therapist. A walk-in closet or a home office with the door shut works better than a shared living room. If the car is the only option, park it first and keep it parked. Your coordinator can help match the time to your household.

Do you see couples from Brandon?

Yes. Diana Frances Smith, MS, RMFTI, a registered marriage and family therapist intern, works with couples and families by secure video. You can sit together on one screen at home or join from two places, say one of you at work off Brandon Boulevard and the other at home, as long as both of you are in Florida and somewhere private. She also sees couples in person at the Lakeland office, about 35 minutes from Brandon via I-4 E.

What ages does the Brandon therapy team see?

The talk therapy described on this page is for adults 18 and older. If your child or teen needs help, the Student Services team at their Hillsborough County public school is a good first contact, and Ascend Mind and Body's child and adolescent psychiatry service sees ages 5 to 17 by video. In an emergency involving a child, HCA Florida Brandon Hospital has a 24-hour children's emergency center, and 988 takes calls and texts at any age.

How fast can a Brandon resident get a first session?

We do not promise a specific day, because openings change from week to week. A care coordinator usually returns a request within one business day. Kaylee Mills Brenneman and Skyler Anderson have booking buttons on this page that open their live calendars, so you can see their real openings yourself; Ashley Huston and Diana Frances Smith are booked through the therapy line or a callback. Flexible times, such as mid-morning, usually widen your options.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

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