Quick Facts for Jacksonville Patients
- Coverage area: Riverside, Avondale, San Marco, Ortega, and greater Duval and St. Johns County.
- Services: Psychiatric evaluation, medication management, ADHD evaluation, therapy (CBT, DBT, EMDR, IFS).
- Providers: Anna Stouffer, PMHNP-BC (psychiatry) + our licensed therapy team.
- Format: HIPAA-secure video from anywhere in Florida. Same provider every visit.
- Insurance: 9 carriers in-network - Aetna, Cigna, UnitedHealthcare, Medicare, Medicaid, TRICARE, AARP, ChampVA, Humana.
- Appointments: Same-day / next-day availability.
- In-person option: Available at our Wesley Chapel office, a 3-hour drive from Jacksonville, or 3.5 hours from Lakeland.
Telehealth Services for Jacksonville
Ascend Mind & Body is the integrated Florida practice that combines psychiatry, therapy, primary care, and ketamine therapy under one roof. For Jacksonville patients, we offer our psychiatric care and therapy services via HIPAA-secure telehealth - the same licensed Florida providers who staff our Wesley Chapel clinic.
- Telehealth psychiatry - initial evaluations, medication management, ADHD assessment, and ongoing care for depression, anxiety, bipolar, PTSD, and OCD.
- Telehealth therapy - individual, couples, and family sessions. CBT, DBT, EMDR, IFS, and ERP modalities.
- Online medication management - 20–30 min follow-up visits for ongoing refills, dose adjustments, and side-effect monitoring.
- Ketamine consultation - initial consultation can happen via telehealth; infusions require in-person visits at our Wesley Chapel ketamine clinic.
Why Jacksonville Patients Choose Ascend
Jacksonville has a lot of hospital systems but limited outpatient psychiatry, especially for adults who want to actually talk with their provider. Our Florida-licensed team sees Jacksonville patients via telehealth with most insurance in-network. Ascend gives Jacksonville patients four things most local options do not:
- Fast access. New psychiatric patients are often seen same-day or next-day. Florida’s industry average is 3 to 6 months.
- Real insurance coverage. Nine carriers in-network for psychiatry, not cash-only.
- Named providers. You see the same clinician every visit. Full bios on our provider page.
- Integrated care. Your psychiatrist and therapist share one chart. No faxing, no re-telling your story.
Jacksonville patients are within reach of Mayo Clinic Jacksonville, Baptist Health, UF Health Jacksonville, downtown Jacksonville, the beaches, San Marco, Ponte Vedra - but most of your care can happen from home, on your phone or laptop, in the times you can actually make work.
If You Prefer In Person
Our Wesley Chapel office is a 3-hour drive from Jacksonville, or 3.5 hours from Lakeland. You can do all routine care via telehealth and travel in for ketamine therapy or other in-person needs. Visit our Wesley Chapel location page for directions and hours.