Clearwater residents · Florida telehealth (video)

Online Geriatric Psychiatry for Clearwater, FL residents

Geriatric psychiatry by secure video for Clearwater residents, with Margot Krahn, PMHNP-BC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Margot Krahn, PMHNP-BC

You’ll see Margot Krahn, PMHNP-BC.

Prefer a call first?

Request a visit

Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Quick answer

Margot Krahn, PMHNP-BC sees Clearwater residents by secure Florida telehealth from our Wesley Chapel office, usually within the week. If you would rather be seen in person, our Wesley Chapel office is about 50 minutes from Clearwater. Ascend has no Clearwater office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Book with your clinician

The clinician who will see you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Clearwater.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. A careful first evaluation

    Margot Krahn, PMHNP-BC, reviews mood, memory concerns and the full medication list by video.

  4. Coordinated follow-up

    Follow-ups adjust the plan slowly and, with your permission, keep family and your other doctors informed.

Where Clearwater patients are seen

Most Clearwater patients choose video. If you would rather sit in the room, our Wesley Chapel office is about 50 minutes away.

Recommended for Clearwater

By video, from home

  • Skip the drive: Wesley Chapel is about 50 minutes from Clearwater
  • The same geriatric psychiatry team that sees patients in Wesley Chapel
  • For Florida residents, on a phone or laptop

Serving Clearwater, Pinellas County

  • 33755
  • 33756
  • 33759
  • 33761
  • 33763
  • 33764
  • 33765
Ascend Mind and Body Wesley Chapel office

Prefer in person?

Our Wesley Chapel office

Ascend Mind and Body of Wesley Chapel
27724 Cashford Cir Ste 102
Wesley Chapel, FL 33544

About 50 min from Clearwater by car via FL-60 E and I-275 N, outside rush hour

(813) 670-3005

Clearwater and north Pinellas: the drive, the county help lines, the nearest ER

For a Clearwater family the in-person option is a real outing: about 50 minutes and 42.5 miles to the Wesley Chapel office, measured outside rush hour, east on FL-60 across the Courtney Campbell Causeway and then north on I-275. From Clearwater Beach or Island Estates the trip starts with the Memorial Causeway. That is why most visits with Margot Krahn, PMHNP-BC happen by secure video from home, with the Wesley Chapel office there for anyone who wants to meet once in the room.

Pinellas numbers to keep with ours:

  • Area Agency on Aging of Pasco-Pinellas. This is the county's starting point for questions about help at home and a break for the caregiver. Florida's Elder Helpline number is 1-800-96-ELDER (1-800-963-5337).
  • Care About Me, the coordinated access line Pinellas County opened in May 2024. In a non-crisis situation, you or your parent can call, text or chat with a behavioral health specialist who works out what is needed and schedules an appointment with a local provider. It is a sensible door for a spouse or adult child who is struggling too.
  • NAMI Pinellas County, the local NAMI affiliate, for relatives who want somewhere to turn as well.
  • Emergencies: 911, or call or text 988. Morton Plant Hospital's Cantonis Emergency Center on Pinellas St is open 24 hours, and HCA Florida Clearwater Emergency on Gulf to Bay Blvd is a freestanding ER that never closes. These are hospital services, not part of our practice.
  • Bloodwork near home: Quest draws on N. Belcher Rd and on Cleveland St downtown; Labcorp has patient service centers on Corbett St and on Gulf to Bay Blvd.

Two habits help Clearwater families. A son or daughter who works across the bay can join the same video link from a desk at lunch instead of losing an afternoon, with your parent's permission. And if your mother lives in a Countryside condo or a beach high-rise where the Wi-Fi is shared, the coordinator's test call a few days ahead shows whether her own apartment or a quieter room downstairs works better. Book the first video visit, or ask for a callback.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (813) 670-3005 or read how insurance works here.

Geriatric psychiatry for Clearwater residents, in depth

The longer answers, one topic at a time.

Clearwater and north Pinellas: a retiree market with thin geriatric psychiatry options

Clearwater, Dunedin, Palm Harbor, Tarpon Springs, and Safety Harbor are home to many of Pinellas County's retirees, and the local geriatric psychiatric workforce has never been sized for it. The established neighborhoods around Belleair and Greenbriar, the Bayside communities, and the active-adult developments off McMullen-Booth keep producing older adults who need psychiatric care and cannot get onto a local calendar quickly.

Telehealth is the practical answer for this part of the county. A video visit from the living room covers the same clinical ground as a room-based one for the work that makes up most of geriatric psychiatry: reviewing a medication list, tracking mood and sleep, checking how a dose change has landed, and hearing from the family member who is usually present anyway. What it cannot do is take a blood pressure or watch a gait, so anything that turns on those is arranged separately.

Late-life depression rarely arrives announcing itself as sadness

Depression after sixty often does not look like the textbook picture. Patients describe fatigue, poor appetite, aching joints, or not being interested in anything anymore. The word sad may never come up. Adult children tend to describe it differently again: their parent has gone quiet, cancels plans, lets the mail stack up on the counter.

That presentation is the problem. It gets attributed to age, to arthritis, or to a heart medication, and then nobody treats it. We ask directly about loss of interest, sleep pattern, appetite change, guilt, and thoughts about death, because in older adults those specific questions surface what a general question about mood does not.

We also work the medical differential before adding anything to the list. Thyroid disease, B12 deficiency, anemia, poorly controlled pain, untreated sleep apnea, and several common cardiac and neurologic medications can all produce a picture that reads as depression. Some patients improve substantially once the underlying driver is corrected. Others turn out to have a depressive episode that needs treating on its own terms. Individual results vary, and we say which one we think we are looking at during the first visit rather than at the third.

Many Clearwater patients arrive by referral

In north Pinellas, referrals often come from primary care. A physician has a patient whose mood changed after a hospitalization, or whose sleep has not been right since a spouse died, and there is no geriatric psychiatric provider available inside a reasonable window. Cardiology refers as well, usually after a cardiac event, when the low mood that follows is affecting whether the patient actually does the rehab.

We write back. With your written consent the referring office receives a note after the intake and after every medication change, so the list stays coherent across everyone prescribing into it. That feedback loop is the part that tends to break when psychiatric care gets delivered by a rotating panel of providers.

Working with independent-living and assisted-living communities

A meaningful number of Clearwater-area patients live in independent-living apartments or assisted-living communities, and logistics rather than clinical complexity is usually what stalls their care.

We set up telehealth visits with facility staff, either in a common-area video room or in the resident's own apartment. Staff can join with the resident's consent, which matters when the person who actually observes the day to day is a care aide rather than a family member. For residents in independent living who still manage their own medications, we go through the pill organizer on camera during the first visit.

Where a community has a nurse on site, we route medication changes through that nurse so the change is implemented rather than merely documented.

How a Clearwater telehealth appointment is structured

A coordinator calls a few days ahead and spends about five minutes confirming the video link works, so nothing is being figured out on visit day. Most patients join from a tablet or a laptop, some from a phone, and the room itself is HIPAA-secure.

The first appointment runs sixty minutes and opens with the medication list. All of it: prescriptions, supplements, over-the-counter sleep aids, eye drops, patches. Bring the bottles to the camera. We are looking for interactions, for medications the American Geriatrics Society Beers criteria flag as higher risk in older adults and that may warrant a careful taper with the original prescriber, and for drugs that can worsen mood in this age group.

From there the visit covers sleep, appetite, energy, recent losses, falls, and what has changed over the past six to twelve months. We screen for cognitive change when the history points that way. Adult children, spouses, and home health aides are welcome on the call with the patient's permission. Established patients can switch to a voice-only follow-up on weeks when video genuinely will not work.

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Clearwater care is part of our geriatric psychiatry for adults 60+, and families elsewhere in Pinellas can read about geriatric psychiatry in St. Petersburg.

Common questions

Is there an Ascend office in Clearwater?

Not at this time. Clearwater and north Pinellas are served by statewide Florida telehealth. Patients who specifically want to be seen face to face can be booked at our Wesley Chapel office, 27724 Cashford Circle, Suite 102. There is no Ascend office in Clearwater or anywhere else in Pinellas County.

My father's cardiologist suggested he talk to someone. Will you coordinate with that office?

Yes, and it is routine. With your written consent we send the referring cardiologist a note after the intake and again after any medication change. Coordination matters here specifically, because some cardiac medications interact with psychiatric ones and because a few affect mood on their own.

How do insurance and payment work?

Insurance questions go to our care team, who confirm your coverage with you before your first visit. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. If you would rather talk it through before booking, call (813) 670-3005 and a coordinator will go over your parent's situation with you.

Can you see a resident of a Clearwater independent-living or assisted-living community?

Yes, by video from the community itself. The resident joins from their apartment or a quiet common room, and a family member or a staff member can help with the tablet or laptop and stay for the visit if the resident agrees. Where the community has a nurse who handles medications, we can share medication changes with that nurse, with the resident's written consent, so the change actually happens. We do not visit facilities in person.

My mother insists she is not depressed, just tired. Is an appointment still worth it?

Often, yes. Fatigue, appetite loss, and a shrinking daily routine are among the most common ways depression presents after sixty, and many patients genuinely do not experience it as sadness. An evaluation can also identify a medical or medication-related cause, which is a useful answer regardless of what it turns out to be.

What happens if you think a medication another doctor prescribed is causing the problem?

We contact that prescriber. We do not stop or change somebody else's prescription unilaterally, and abruptly discontinuing certain medications in an older adult carries real risk. The usual approach is to confirm what the medication was started for, confirm whether that reason still applies, and then plan a taper on a schedule agreed with the prescribing clinician.

How soon can a new Clearwater patient be seen?

Usually within the week for a first video visit with Margot Krahn, PMHNP-BC. Her open times show on Zocdoc through the booking button on this page, so you can see real availability before calling. If you would rather talk first, send the form and a care coordinator calls you back, usually within one business day. Families who want the first hour face to face at the Wesley Chapel office can ask for that when booking.

My mother lives on Clearwater Beach and no longer drives the causeway. Will she ever need to come to Wesley Chapel?

No. Every visit can happen by video from her apartment, and the Wesley Chapel office, about 50 minutes away outside rush hour, is only for families who would rather meet face to face. If something needs hands-on attention, such as a blood pressure check or a look at her balance, we ask her own doctor in Pinellas to handle it and share the result with us.

What should I do if my father's mood gets worse between video visits?

If he is safe but clearly worse, call the psychiatry number listed on this page so we can look at moving the next visit up or adjusting the plan. If he talks about ending his life, or you cannot keep him safe, call or text 988 or call 911. The nearest emergency departments are Morton Plant Hospital's Cantonis Emergency Center on Pinellas St and HCA Florida Clearwater Emergency on Gulf to Bay Blvd, open 24 hours.

Is there anyone in Pinellas County who can help me as the caregiver?

Yes, and it is worth using. The county's Care About Me line lets a family member call, text or chat about a non-crisis concern and get scheduled with a local provider for themselves. The Area Agency on Aging of Pasco-Pinellas can talk through help at home and respite with you. NAMI Pinellas County is the local affiliate for families affected by mental illness. We will ask how you are holding up, because an exhausted caregiver changes which plan is realistic.

Can family or my father's home health aide join his video visit?

Yes, with his consent. Adult children often join on the same link from work or from out of state, and aides are welcome too, since the person who sees him every day often knows more about his sleep, appetite and moods than anyone. Margot will usually ask for a few minutes alone with him as well, which is routine and not a sign that something is wrong.

My father was just diagnosed with Alzheimer's. How can geriatric psychiatric care help him?

Quite a lot, even though the diagnosis itself belongs with his neurologist. Margot treats the parts that often make dementia harder at home: depression, anxiety, poor sleep, suspicion and late-day agitation, looking first at pain, infection and medications before adding anything. If the diagnosis is still uncertain, Ascend Mind and Body's psychologist, Dr. Richard M. Marshall, Ed.D., Ph.D., does neurocognitive evaluations for older adults at our Lakeland office, about 65 minutes from Clearwater outside rush hour. With consent, we keep his neurologist informed.

What happens at a first geriatric psychiatry visit for a Clearwater patient?

The first video visit runs an hour, and a coordinator tests the link a few days ahead. On the day, Margot starts with every medication, supplement and eye drop, then covers mood, sleep, appetite, energy, falls, recent losses and memory, and asks what the family has noticed. Blood pressure, balance and the hands-on exam stay with his own doctor, and she may ask that doctor for recent labs. You leave knowing what she thinks is happening and what comes next.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Call Now Book a video visit (opens Zocdoc in a new tab)