Naples residents · Florida telehealth (video)

Online Geriatric Psychiatrist for Naples, FL residents

Geriatric psychiatry by secure video for Naples residents, with Margot Krahn, PMHNP-BC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Margot Krahn, PMHNP-BC

You’ll see Margot Krahn, PMHNP-BC.

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Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Quick answer

Margot Krahn, PMHNP-BC sees Naples residents by secure Florida telehealth from our Wesley Chapel office, usually within the week. Ascend has no Naples office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Book with your clinician

The clinician who will see you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Naples.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. A careful first evaluation

    Margot Krahn, PMHNP-BC, reviews mood, memory concerns and the full medication list by video.

  4. Coordinated follow-up

    Follow-ups adjust the plan slowly and, with your permission, keep family and your other doctors informed.

Where Naples patients are seen

Geriatric psychiatry for Naples residents is by secure video, from our Wesley Chapel office.

Recommended for Naples

By video, from home

  • Skip the drive: Wesley Chapel is about 155 minutes from Naples
  • The same geriatric psychiatry team that sees patients in Wesley Chapel
  • For Florida residents, on a phone or laptop

Serving Naples, Collier County

  • 34102
  • 34103
  • 34108
Ascend Mind and Body Wesley Chapel office

Where our team is based

Our Wesley Chapel office

Ascend Mind and Body of Wesley Chapel
27724 Cashford Cir Ste 102
Wesley Chapel, FL 33544

For Naples residents, geriatric psychiatry is offered by secure video.

(813) 670-3005

Naples by video, with the local help that matters close to home

In-person geriatric psychiatry is at the Wesley Chapel office, and from Naples that is about 155 minutes and 180 miles up I-75 N, measured outside rush hour, so a round trip of more than five hours. Nobody should spend that on a medication check. For Naples families, video with Margot Krahn, PMHNP-BC is simply the practical route, and it is how we plan to see you from the first visit on.

That makes the people and places near your parent more important, because they can get there and we cannot:

  • Area Agency on Aging for Southwest Florida, which covers Collier along with Lee, Charlotte, Sarasota, DeSoto, Glades and Hendry counties. The Elder Helpline, 1-800-96-ELDER (1-800-963-5337), is another way in.
  • NAMI Collier County, the local NAMI affiliate, for a spouse or adult child who needs some footing of their own.
  • Emergencies: dial 911 for immediate danger; 988 takes calls and texts for a mental health crisis. NCH Baker Hospital on 7th St N treats patients of all ages around the clock, NCH North Naples Hospital on Health Park Blvd has a 24-hour adult emergency department, and NCH also runs a freestanding emergency department on Collier Blvd. These are hospital services, separate from ours.
  • Labs: Quest's patient service center on Neapolitan Way is inside city limits. A Naples mailing address often means unincorporated Collier County rather than the city, and Labcorp's Naples-address sites, including Collier Blvd and Pine Ridge Rd, are all outside it, so pick the draw site by the map.

For seasonal families: with your parent's consent, children who are up north can join the same video link from Michigan or Connecticut. What matters is that your parent is physically in Florida during the visit. If your parent stays here through the summer while you are away, give us the name of a local contact, a neighbor, an aide or a friend from church, who can answer the phone if a medication change needs a pair of eyes. Then book the first video visit.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (813) 670-3005 or read how insurance works here.

Geriatric psychiatry for Naples residents, in depth

The longer answers, one topic at a time.

Naples and Collier County: high resources, thin geriatric psychiatric access

Naples and Collier County have a large, well-resourced retiree population, from Pelican Bay, Park Shore, Old Naples, Port Royal and Aqualane Shores out to Marco Island, and many of those retirees can arrange whatever care they decide they want.

What most of them cannot arrange on a reasonable timeline is an appointment with a psychiatric provider who has real geriatric training. The constraint is supply, not money, and money does not resolve a supply problem quickly.

Care that does not stop in May

A large share of the older population here lives in Naples from roughly November through April and somewhere north for the rest of the year. That pattern breaks most psychiatric care, because a clinician's license stops at the state line and the summer prescriber inherits no history.

Florida licensure lets us see a patient anywhere in Florida. It does not let us treat that same patient while they are sitting in Michigan, and we say so at intake rather than at the moment a refill is needed.

What generally works is this. The evaluation and any medication changes get scheduled during the Florida months. The regimen is stabilized before departure rather than adjusted the week before. With written consent, we send whoever covers the northern half of the year a written summary: the diagnosis, the medication history, what has already been tried, and what did not work. In the autumn the same thing happens in reverse and their notes come to us.

The point is that the history follows the patient instead of restarting every six months. Without it, people cycle repeatedly through the same two or three medications that already failed, because nobody has the record showing that they failed.

Twelve medications, four prescribers, and nobody holding the whole list

Many older patients are not on nothing. They often take ten or twelve things daily, prescribed by a cardiologist, an endocrinologist, a primary care physician, and sometimes a pain specialist, where no single person is looking at the combined list.

A meaningful share of late-life psychiatric symptoms is generated right there. Several common cardiac and neurologic medications can flatten mood. Anticholinergic burden, summed across a bladder medication, an antihistamine, and a sleep aid, produces the kind of confusion that gets read as early dementia. A sedative plus an opioid plus a glass of wine at dinner is a fall being scheduled in advance.

So the first hour goes to the list. Not a summary of the list. The actual bottles, on camera, including supplements and over-the-counter items, which patients routinely do not think of as medications at all.

Deprescribing is slow, deliberate, and done with the other prescribers

Removing a medication is a clinical act with its own risks, and it is not something to do unilaterally to another clinician's prescription. Where a drug appears on the Beers criteria as higher risk in older adults, the sequence is: establish what it was started for, establish whether that reason still holds, contact the prescriber, and taper on an agreed schedule rather than stopping.

Some patients feel noticeably clearer once a single medication comes off. Others feel no different at all, and we say that in advance so nobody is expecting a transformation. The goal of deprescribing is not a short list. It is making sure every remaining item is still earning its place.

Concierge medicine, and the arithmetic of four visits a year

The local answer to access problems has for a long time been concierge care: a flat annual retainer, paid out of pocket and on top of whatever insurance already covers, in exchange for availability and attention.

There is nothing wrong with that model, and plenty of Naples residents keep a concierge primary care physician. It is worth noticing, though, that most older adults see a psychiatric provider something like four to six times a year. An annual retainer is one way to pay for that visit volume, and per-visit self-pay is another, and the comparison is worth doing rather than assuming.

We coordinate with a concierge physician exactly as we would with any primary care office. With your written consent they receive the intake note and every subsequent medication change.

How a Naples visit runs

A coordinator calls ahead of the first appointment to confirm the video connection works and to explain what to have on hand. Most patients join from a tablet or a laptop in a quiet room. Reminders go out by email and by phone.

We ask for photographs of every medication bottle before the first appointment where that is practical, because it makes an hour go considerably further. Spouses, adult children, and aides are welcome to join with the patient's permission, and for seasonal residents an out-of-state relative joining by video is common.

Insurance questions go to our care team, who confirm your coverage with you before your first visit. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Naples care is part of our geriatric psychiatry for adults 60+, and families further up the coast can read about geriatric psychiatry in Sarasota.

Common questions

Is there an office in Naples?

No. Naples and Collier County are served through statewide Florida telehealth. Our office is in Wesley Chapel, and there is no Ascend location in Collier County, which is why video is the route for essentially every patient in this area.

I am in Naples from November to April and up north the rest of the year. Can you still treat me?

We can see you for any visit where you are physically in Florida. We cannot treat you while you are out of state, because our licensure is Florida-based. In practice that means scheduling the evaluation and any medication adjustments during your Florida months and stabilizing the regimen before the season ends.

Who prescribes my medication over the summer?

A clinician licensed where you spend the summer. With your written consent we send them a full written summary covering the diagnosis, the medication history, what has been tried, and what did not work, so they are not starting from nothing. When you return in the autumn we ask for their notes so the record stays continuous at both ends of the year.

Will you coordinate with my concierge primary care physician?

Yes, and many Naples residents have one. We treat that physician as the medical home and, with your written consent, send them the intake note and any medication change. It works the same way as coordination with any other primary care office.

My father takes eleven medications. Will you actually go through all of them?

Yes, and it is usually where the first hour goes. Supplements and over-the-counter items included, because those interact too and patients rarely mention them unprompted. Where something looks like it may be contributing to the symptoms, we contact the prescriber and plan a taper with them rather than stopping it ourselves.

Do you take insurance?

Insurance questions go to our care team, who confirm your coverage with you before your first visit. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you. Call (813) 670-3005 beforehand and a coordinator will go through your specific circumstances.

Can my father's aide join the visit?

Yes, with his consent. In many households the aide is the person who actually observes the day to day, and their account of sleep, appetite, and behavior is often more accurate than anyone else's.

Is it worth driving to Wesley Chapel for the first appointment?

For most Naples families, no. It is about 155 minutes each way on I-75 N, measured outside rush hour, which turns a one-hour evaluation into a full day for an older adult. The first visit by video runs the same hour, with the medication bottles held up to the camera. If your parent strongly prefers to meet face to face, it can be booked; just plan it as a day trip with a driver.

My father has a Naples address but lives well east of the city. Does that change anything?

Not for the visits themselves, which happen by video wherever he lives in Florida. It changes which local places are closest. NCH runs a freestanding emergency department on Collier Blvd, and Labcorp has patient service centers on Collier Blvd and Pine Ridge Rd, which may be nearer than anything in the city. Tell the coordinator his actual neighborhood when you book, and we will keep that in mind for labs and emergency planning.

My mother stays in Naples alone over the summer. Who can check on her?

We do not make home visits, so a local plan matters. The Area Agency on Aging for Southwest Florida can tell you what in-home help exists in Collier County, and the Florida Elder Helpline is 1-800-96-ELDER. Give us a local contact who has her permission to talk with us. Between video visits, that person is often the first to notice when sleep, eating or mood starts to slip.

My mother's memory is getting worse. Can you help with dementia from Naples?

Yes, with the psychiatric side of it, entirely by video. Margot sorts out how much of the forgetfulness comes from depression, sleep or medications, which is worth checking carefully in someone on many prescriptions, and treats the anxiety, low mood and agitation that come with dementia or Alzheimer's. For the diagnosis, a neurologist or memory clinic near Naples is usually the practical route. Our psychologist, Dr. Richard M. Marshall, Ed.D., Ph.D., does neurocognitive testing at the Lakeland office, with some intake and feedback steps by video.

What does a first geriatric psychiatry visit look like from Naples?

It is a full hour by video. Photos of every bottle sent ahead save time, and recent labs from a concierge or primary care physician, shared with consent, mean nothing gets repeated. Margot then asks about mood, sleep, appetite, falls, memory and what has changed since last season. Hands-on checks stay with the local doctor. At the end she lays out what she thinks is driving the symptoms and what the first change, if any, will be.

Can family who live up north join my father's visit?

Yes, with his consent, and for Naples families it is often the only way everyone hears the same thing. Children in Michigan, Ohio or New England can join the same secure video link while he is here in Florida. If the time does not work for them, they can pass their questions to you or the coordinator beforehand, so the hour covers what worries them most.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

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