Brandon residents · Florida telehealth (video)

Online Child & Teen Psychiatry for Brandon, FL residents

Child and teen psychiatry by secure video for Brandon residents, with Margot Krahn, PMHNP-BC. No drive and no waiting room.

  • Video visits from home
  • For Florida residents
  • Many major plans + self-pay
Margot Krahn, PMHNP-BC

You’ll see Margot Krahn, PMHNP-BC.

Prefer a call first?

Request a visit

Tell us how to reach you and, if you like, what is going on. We confirm your coverage before your first visit.

Quick answer

Margot Krahn, PMHNP-BC sees Brandon residents by secure Florida telehealth from our Wesley Chapel office, with open times on her Zocdoc calendar below or by callback. If you would rather be seen in person, our Wesley Chapel office is about 30 minutes from Brandon. Ascend has no Brandon office. Telehealth visits are for Florida residents. We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Book with your clinician

The clinician who will see you.

Booking opens the clinician’s Zocdoc calendar in a new tab, set to new-patient video visits. Prefer to talk to someone first? Use the form and a care coordinator will call you.

How a video visit works

Four steps from booking to a plan you can follow, without leaving Brandon.

  1. Book online or ask for a call

    Pick a time on Zocdoc, or send the form and a care coordinator calls you back, usually within one business day.

  2. Get your secure link

    Before the visit you receive a secure video link. Join from a phone, tablet or laptop, from a private spot in Florida.

  3. A first visit for your child

    Margot Krahn, PMHNP-BC, meets with you and your child by video and hears from both of you. First visits run about sixty minutes.

  4. A plan for home and school

    Treatment may include medication, therapy or both, with video follow-ups that check how things are going at home and at school.

Where Brandon patients are seen

Most Brandon patients choose video. If you would rather sit in the room, our Wesley Chapel office is about 30 minutes away.

Recommended for Brandon

By video, from home

  • Skip the drive: Wesley Chapel is about 30 minutes from Brandon
  • The same child and teen psychiatry team that sees patients in Wesley Chapel
  • For Florida residents, on a phone or laptop

Serving Brandon, Hillsborough County

  • 33510
  • 33511
Ascend Mind and Body Wesley Chapel office

Prefer in person?

Our Wesley Chapel office

Ascend Mind and Body of Wesley Chapel
27724 Cashford Cir Ste 102
Wesley Chapel, FL 33544

About 30 min from Brandon by car via I-75 N, outside rush hour

(813) 670-3005

For Brandon families

Hillsborough County: school and records for parents.

School

Public schools in Brandon are part of Hillsborough County Public Schools. If school is part of the picture, bring what the school has produced, such as a Section 504 plan or an IEP, teacher comments and attendance records, to the first visit.

Records from the pediatrician

Ask your child’s pediatrician to send recent records and a list of current medicines before the first visit, so the evaluation starts from the full picture.

What child and teen psychiatry can help with

Brandon school mornings: when to book, what to bring, who to call at school, and the children's ER on Oakfield Drive

With school refusal, when an appointment happens matters. A video visit with Margot Krahn, PMHNP-BC, needs nothing more than a private room, and where her calendar allows, choosing a time after dismissal keeps the visit from becoming one more reason to miss a morning. A child in Limona, Seffner or Bloomingdale joins from home. If the care team asks for a face-to-face visit, the Wesley Chapel office is about 30 minutes from the center of Brandon by I-75 N, measured outside rush hour.

Ages and attention. Margot is a board-certified psychiatric-mental health nurse practitioner who sees children and teens from 5 through 17. Some children who dread school turn out to have ADHD underneath the stomachaches, so she checks attention as part of the evaluation rather than treating it as a separate question.

Bring these to the first visit.

  • This year's attendance record, including tardies and early pickups.
  • Any notes from the school nurse or counselor about visits during the day.
  • Report cards and recent teacher emails.
  • A 504 plan, IEP or earlier testing, if your child has any.
  • A list of medicines with doses, and the pediatrician's recent notes. No referral is needed, and with your permission Margot sends her plan back to that pediatrician.

The school side. In Hillsborough County Public Schools, the people to call about a mental health concern sit on your school's Student Services team: the counselor, the nurse, the school psychologist and the social worker. If you suspect something is getting in the way of learning, you can ask the school to consider an initial evaluation, in conversation or in a letter, and the district's 2025 parent guide says the Child Study Team has to meet within 30 calendar days of that request.

Emergencies close to home. HCA Florida Brandon Hospital on Oakfield Drive keeps emergency rooms open around the clock for adults and children, with a separate 24-hour children's emergency center. The nearest children's hospital is Muma Children's Hospital at TGH in Tampa. In a mental health crisis, call or text 988, and the counselor can bring in the county's youth Mobile Response Team, which Ibis Healthcare runs; Ibis grew out of Gracepoint Wellness and COVE Behavioral Health. For danger to life, dial 911. None of these are Ascend Mind and Body services.

The county's provider numbers. Tampa General Hospital's 2025 community health needs assessment, using federal provider registry data, works out to one mental health provider for roughly every 721 people in Hillsborough County in 2024, against one for every 693 statewide. Video widens the set of appointments a Brandon family can reach. While you look, NAMI Hillsborough is the county's NAMI affiliate for parent support.

To begin, book a video visit or ask for a callback, and tell the care coordinator roughly how many school days have been missed.

Insurance and cost

Insurance

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

Before your first visit

Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Questions about cost?

Call (813) 670-3005 or read how insurance works here.

Child and teen psychiatry for Brandon residents, in depth

The longer answers, one topic at a time.

When a Brandon kid stops wanting to go to school

Brandon and the surrounding communities of Valrico, FishHawk Ranch and Lithia have filled up with young families faster than pediatric psychiatric capacity has grown. The call we take most often from these communities is not about a diagnosis. It is a parent saying their eleven or twelve year old has started refusing to get in the car in the morning, and that the mornings have gotten worse over a few weeks.

School refusal is a symptom, not a diagnosis. It sits on top of something else often enough that the evaluation has to start wider than the school question. Separation anxiety, generalized anxiety, social anxiety, a learning problem that has gone unnamed, bullying, a depressive episode, and sometimes a medical issue such as poor sleep or frequent headaches all produce the same Tuesday morning standoff. Sorting between them is the work.

What anxiety looks like between 11 and 13

Anxiety in a middle schooler rarely announces itself as worry. It shows up as stomachaches before school and not on weekends. As anger at the parent who pushes. As a child who was fine in fifth grade and is now asking to be picked up from the nurse twice a week. As avoidance that quietly expands: first the bus, then the cafeteria, then the whole building.

The other thing that changes around this age is that a child starts keeping a private account of what is happening, which they may not volunteer with a parent listening. Part of a first visit is spent with the parent present and part, when the child is old enough and willing, is spent with the parent stepping out. Both halves matter. Parents see the pattern; the child usually knows the reason.

What a first evaluation covers

The first appointment runs sixty minutes. We take a developmental history, a school history, a sleep history, and a family history. We ask what changed and when, because a two-week onset and a two-year slide point at different explanations. We ask teenagers about substance use directly and without theatrics. We screen for depression and for safety concerns every time, regardless of the referral question.

We ask parents to bring anything the school has already produced: a 504 plan, an IEP, a psychoeducational evaluation, teacher comments, attendance records. Standardized parent and teacher rating scales are useful and we send them out when they add something, but a rating scale is a data point rather than a diagnosis. Some children arrive with a school-side label that turns out to fit, and some arrive with one that does not.

A first visit ends with an explanation of what we think is going on and a plan. For anxiety-driven school refusal that plan usually starts with a structured return-to-school approach and therapy, and it addresses sleep. Medication is one option among several, discussed on its own merits when it fits the picture, and never the automatic first move. Individual results vary, and we say so plainly rather than promising a timeline nobody can control.

Working with the school, honestly

Parents often want to know whether we can make a school do something. We cannot. What we can do is write documentation stating a diagnosis, how long a child has been in treatment, and the accommodations we recommend clinically. Whether the school implements a 504 plan or opens an IEP evaluation is the school's decision under its own process, and a clinician's letter is one input to it.

A 504 plan and an IEP are different instruments. A 504 plan provides accommodations for a child whose condition substantially limits a major life activity. An IEP is special education, which requires the school to find eligibility under specific categories and to write measurable goals. We tell families which conversation to ask for rather than letting them discover the difference after the meeting.

How Brandon families are actually seen

Brandon is served by HIPAA-secure telehealth. We do not have an office in Brandon or anywhere else in east Hillsborough, and we would rather say that on this page than after you call. Video visits cover evaluation, anxiety and depression treatment, mood and sleep follow-up, school-refusal work, and ongoing non-stimulant attention care.

One category of visit cannot be done by video. A first prescription for a stimulant medication requires an in-person evaluation under our prescribing policy. That visit happens at our Wesley Chapel office at 27724 Cashford Circle, Suite 102; there is no Ascend office in Brandon. It is usually a single in-person appointment, with care continuing by video afterward. What the visit exists to establish is a baseline: height, weight, pulse and blood pressure recorded before a first dose, plus a cardiac and family history review, so that later readings mean something when they are compared against it.

Care for Brandon families is part of our child and adolescent psychiatry in Florida. Visits that have to happen face to face are held at our Wesley Chapel office, the home of in-person child psychiatry in Wesley Chapel, and the rest can run through child psychiatry by telehealth anywhere in Florida. Families to the south can read about child psychiatry in Riverview. Valrico families can also read about child psychiatry in Valrico.

Common questions

My twelve-year-old has stopped going to school. Is that a psychiatric problem?

It can be, and it is worth evaluating rather than waiting out. School refusal is a symptom that sits on top of a range of causes: anxiety, depression, an unnamed learning difficulty, bullying, or a sleep or medical problem. The evaluation is what separates them. The longer avoidance runs, the harder it usually is to unwind, so earlier tends to be easier than later.

Do you have an office in Brandon or Valrico?

No. Ascend has offices in Wesley Chapel, Tampa, and Lakeland. Brandon-area families are served by HIPAA-secure Florida telehealth. If a visit has to happen face to face, it is scheduled at our Wesley Chapel office, 27724 Cashford Circle, Suite 102.

Will you talk to my child alone, or am I in the room?

Usually both. For a child in the eleven to fourteen range we typically start with the parent present, then spend part of the visit with the child alone if they are willing. Parents get a summary of what matters clinically. We are direct with families about the limits of confidentiality, including that safety concerns are always shared.

Can you write a 504 plan for my child?

No clinician can. Schools write 504 plans and IEPs under their own process. We provide a letter documenting the diagnosis, treatment history, and the accommodations we recommend, which a parent brings to the school team. The decision belongs to the school.

What if my child will not talk during a video visit?

Common, and not a reason to skip the appointment. A first visit with a reluctant middle schooler is largely a parent interview, and that is a legitimate use of the hour. Some children open up on the second or third visit. Some do better in therapy than in a psychiatric appointment, and we will say so if that is what we think.

Do you take insurance?

We work with many major commercial plans and offer self-pay options. Coverage varies by plan and service. Our team will confirm with you.

How soon can a Brandon child be seen, and can the visit be after school?

Margot Krahn's Zocdoc page lists her open new-patient video slots in real time, so you can look for one after dismissal before committing to anything. If nothing fits, the request form gets you a call from a care coordinator, usually within one business day, to work out a time. We do not quote a fixed wait here, because openings change from week to week. A video visit from Brandon also means no 30-minute drive up I-75 to Wesley Chapel. If your child is unsafe now, call 911 or call or text 988.

Which Brandon hospital has an ER set up for children?

HCA Florida Brandon Hospital on Oakfield Drive has a 24-hour children's emergency center in addition to its adult emergency rooms. For a stand-alone children's hospital, the closest one is Muma Children's Hospital at TGH in Tampa. For a mental health crisis that is not a medical emergency, call or text 988; a counselor there can involve the Hillsborough County youth Mobile Response Team, run by Ibis Healthcare. If a life is at risk, call 911. These are community services, independent of Ascend Mind and Body.

Does Margot see younger Brandon children, or only teens?

Both. Margot Krahn, PMHNP-BC, sees children from age 5 through 17, so a kindergartner with explosive mornings and a high school junior with panic before first period can both start with her. A parent or guardian joins the first visit. If a child younger than 5 needs a developmental answer, psychological testing with Dr. Richard M. Marshall, Ed.D., Ph.D., a psychologist who works with children from age 1, may come first. At 18, a young adult can keep seeing Margot, who also treats adults.

Is a psychiatric nurse practitioner qualified to treat my child?

Yes, within the scope of her license. Margot Krahn holds board certification as a psychiatric-mental health nurse practitioner, is licensed in Florida as an APRN and has 12 years in practice. For children 5 to 17 she does the psychiatric evaluation, makes the diagnosis and manages the treatment plan, including medication when it is appropriate. She is not a physician. For a Brandon parent comparing options, the useful questions are whether a clinician treats your child's age and problem, explains the plan clearly, and has openings.

Should a Brandon parent start with a child psychologist or with psychiatric care?

It depends on the question. If you want to know what is driving the avoidance and whether medication belongs in the plan, start with a psychiatric evaluation with Margot. If the question is a learning or developmental one that needs formal measurement, psychological testing is the tool; Dr. Richard M. Marshall, Ed.D., Ph.D., our psychologist, does that by telehealth or at the Lakeland office. Therapy is the steady weekly work that usually carries a return to school. Margot can tell you which of these your child needs, and in what order.

Can Margot evaluate ADHD by video for a Brandon child?

Yes. The evaluation, the school input and most follow-up run by secure video. Attention problems and anxiety can both show up as a child who will not go to school, so Margot looks at both before settling on an explanation. If medication becomes part of the plan, that is her clinical decision after the evaluation. A first stimulant prescription comes only after a face-to-face visit at the Wesley Chapel office, about 30 minutes from Brandon outside rush hour; non-stimulant options and follow-ups can stay on video.

Ready when you are.

Book a video visit online, or send a request and a care coordinator will call you back. Insurance questions go to our care team, who confirm your coverage with you before your first visit.

Call Now Book a video visit (opens Zocdoc in a new tab)